topic Re: Log data from Nest WiFi? in Nest Wifi

Log data from Nest WiFi?

Bartman — Fri, 01 Jul 2022 23:21:21 GMT

Over the last 36 hours, my Nest WiFi has dropped connection to my modem. Once I realize what has happened, I unplug the Nest and after a few seconds plug it back in. Most times, this solves the problem. I have 2 questions - 1. Why doesn't the Nest realize the loss of connectivity and retry periodically by itself and 2 - are there any logs I can extract from the Nest so I can see when the connectivity is lost?

Re: Log data from Nest WiFi?

Anonymous — Sun, 03 Jul 2022 09:59:13 GMT

It should detect when internet is gone. You can check what notifications you have enabled for the Google Home app.

Google Home app -> Settings (icon) -> Notifications settings

To log when and for how long the internet connection goes out, you can set up some kind of monitoring on a client (PC for instance) connected to the network. Maybe something like "Net Uptime Monitor" (haven't tested it myself, so no promises):

https://netuptimemonitor.com/

Re: Log data from Nest WiFi?

EdwardT — Wed, 06 Jul 2022 16:10:11 GMT

Hi folks,

@Anonymous, thanks for the help!

@Bartman, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

Re: Log data from Nest WiFi?

Bartman — Fri, 08 Jul 2022 19:03:25 GMT

I wish the router provided more details than avalable in the Home app. Can I access the router from a browser? Perhaps there is more information available there. What address do I use?

Re: Log data from Nest WiFi?

EdwardT — Sun, 10 Jul 2022 21:42:38 GMT

Hi Bartman,

Thanks for the response. I'm afraid we don't have an option to access your router from a browser. All the information that we could access is in the Google Home app. We appreciate users who are keen on sharing with us their thoughts. We'll take this as feedback.

Thanks,

Edward

Re: Log data from Nest WiFi?

EdwardT — Wed, 13 Jul 2022 21:45:59 GMT

Hi Bartman,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Log data from Nest WiFi?

EdwardT — Sat, 16 Jul 2022 18:03:34 GMT

Hi Bartman,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward