topic Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast in Nest Wifi

Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

willec49 — Sat, 25 Jun 2022 21:31:31 GMT

We have Spectrum cable TV. The TV in the living room works fine. However, a message on the TV in bedroom says: "J7T2 Can't connect to Wi-Fi. Make sure your network name and password are correct. We DON"T have Chromecast. We have Spectrum but the TV won't connect to cable box.

Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

olavrb — Mon, 27 Jun 2022 17:06:04 GMT

This does not sound like a Nest Wifi related question, so ask Spectrum?

Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

willec49 — Tue, 28 Jun 2022 15:50:22 GMT

You are correct. Thank you. I solved the problem which was the wrong input. HDMI II rather than HDMI I.

Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

EdwardT — Sat, 02 Jul 2022 19:41:57 GMT

Hi folks,

@olavrb, thanks for the help!

@willec49, I'm glad to hear that you were able to get your issue resolved. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

EdwardT — Tue, 05 Jul 2022 19:43:35 GMT

Hi willec49,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

EdwardT — Wed, 06 Jul 2022 20:48:25 GMT

Hi willec49,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

willec49 — Wed, 06 Jul 2022 22:41:55 GMT

Hi Edward

Yes, I saw your response. Thank you for your attention to my situation. All the best.

William

Re: Message on TV: J7T2: Can't connect to Wi Fi. We have Spectrum Cable, NOT Chromecast

EdwardT — Sun, 10 Jul 2022 21:22:06 GMT

HI willec49,

Thanks for the response. I will be locking this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Edward