topic Re: WI-FI ICON in Nest Wifi

WI-FI ICON

benwill03 — Wed, 06 Jul 2022 20:08:59 GMT

My Wi-Fi icon has disappeared in the home app and I don’t know how to get it back.

Re: WI-FI ICON

olavrb — Wed, 06 Jul 2022 22:46:38 GMT

Common issue many are facing. Seems like the only workaround is to force stop the Google Home app and clear its' app cache. If that does not work a factory reset of each Nest Wifi puck and set up from scratch oughta do it.

More history:

https://www.google.com/search?q=site%3Agooglenestcommunity.com+%22google+home%22%2B(%22wi-fi+icon%22OR%22wifi+icon%22)

Re: WI-FI ICON

Fahadalbahoth — Thu, 07 Jul 2022 03:50:29 GMT

Tanks

Re: WI-FI ICON

Mgprokosch — Thu, 07 Jul 2022 12:28:05 GMT

I have the same issue. I have forced closed the app , but still no change. Does anyone know how to clear the Google home app’s cache in iOS? Stlll an outstanding issue. I hope I do not have to factory reset all 4 pucks.

Re: WI-FI ICON

Mgprokosch — Mon, 11 Jul 2022 21:22:15 GMT

I am still having the same issue. Does anyone know how to clear cash for Home app in iOS? No obvious to me. I hope I don’t have to factory reset 4 pucks (Gen1) Google wi-fi.

Re: WI-FI ICON

EdwardT — Mon, 11 Jul 2022 23:30:42 GMT

Hi folks,

@olavrb, thanks for the help!

@Mgprokosch, thanks for reaching out. You could try to uninstall and reinstall the Google Home app to clear it's cache from your phone.

Let us know how it goes.

Thanks,

Edward

Re: WI-FI ICON

EdwardT — Sat, 16 Jul 2022 16:34:35 GMT

Hi Mgprokosch,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: WI-FI ICON

Mgprokosch — Sat, 16 Jul 2022 16:50:20 GMT

Hi EdwardT, Yes still same issue. Can’t get the so-Fo icon to come back. It is missing.

Re: WI-FI ICON

EdwardT — Mon, 18 Jul 2022 20:58:45 GMT

Hi Mgprokosch,

Thanks for the response. Have you tried uninstalling and reinstalling your Google Home app? Also, please make sure that the correct home structure is selected on your Google Home app.

Thanks,

Edward

Re: WI-FI ICON

Mgprokosch — Mon, 18 Jul 2022 21:15:41 GMT

Yes I uninstalled the Home app and reinstalled it. I do have 3 locations ,but Iam looking at the proper location….

Re: WI-FI ICON

EdwardT — Tue, 19 Jul 2022 17:11:58 GMT

Hi Mgprokosch,

Thanks for the update. We'd like to know more about this. Please fill out this form so we could investigate further.

Thanks,

Edward

Re: WI-FI ICON

EdwardT — Sat, 23 Jul 2022 23:05:44 GMT

Hi Mgprokosch,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep your lines open as they may reach out to you anytime soon. Also, please be advised that this thread will be locked after 24 hrs.

Thanks,

Edward