topic Re: Speed tests in Nest Wifi

Speed tests

Rfrenchu — Thu, 07 Jul 2022 15:44:04 GMT

When I run a speed test from the browser on my desktop it only says I'm getting About 50MB a second. But when I check Google home using my phone it tells me I'm getting well over 300 why the difference

Re: Speed tests

EdwardT — Sun, 10 Jul 2022 21:02:44 GMT

Hi Rfrenchu,

Thanks for reaching out. The speed that you're getting from the Google Home app is the speed that your Google Wifi is getting from your router. Just to isolate the issue, how is your desktop connected? Is it hardwired or is it connected to Wi-Fi?

Thanks,

Edward

Re: Speed tests

EdwardT — Wed, 13 Jul 2022 21:39:17 GMT

Hi Rfrenchu,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Speed tests

EdwardT — Sat, 16 Jul 2022 16:28:32 GMT

Hi Rfrenchu,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward