topic Re: Certain Websites will not load in Nest Wifi

Certain Websites will not load

Waldo24 — Sat, 16 Jul 2022 14:32:52 GMT

Certain websites will not load across my home network. There are some big-name company pages that won't load, but there are also local companies that won't load up either. I originally thought that it was just the computer, then I tried a different PC. Then I tried a phone, still nothing. I then thought maybe it's my browser, tried chrome, safari, and firefox, still absolutely not working. I then disconnected from Wifi and used my 5G hotspot from my phone, and it worked. So I have learned that these pages such as Netflix, and then some local company pages will not work on Nest Wifi for me. This is weird because I have been using Nest for 2-3 years and this issue has never come up. I have unplugged from the internet entry. I have restarted the Nest Wifi. The only thing I haven't done is resetting the Nest for sake of not wanting to set every single device back up on my home network. Any help would be great.

Re: Certain Websites will not load

Waldo24 — Sat, 16 Jul 2022 15:29:59 GMT

I Factory reset, no fix

Re: Certain Websites will not load

Tuzza — Sat, 16 Jul 2022 18:23:07 GMT

Might be a stupid question, but you’ve not got any parental control settings on your modem or ISP have you.

Re: Certain Websites will not load

Anonymous — Sun, 17 Jul 2022 22:52:54 GMT

Does it work if you connect a computer to your modem with an ethernet cable directly, bypassing the Nest Wifi?

History from previous topics about similar issues:

One thing to try is to disable IPv6 in Google Home, wait a bit, then enable it again.

About IPv6 with Nest Wifi: https://support.google.com/googlenest/answer/6361450?hl=en

Re: Certain Websites will not load

EdwardT — Sun, 24 Jul 2022 03:04:41 GMT

Hi folks,

@Anonymous and Tuzza, thanks for the help!

@Waldo24, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

Re: Certain Websites will not load

EdwardT — Wed, 27 Jul 2022 04:33:04 GMT

Hi Waldo24,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Certain Websites will not load

EdwardT — Thu, 28 Jul 2022 06:11:56 GMT

Hi Waldo24,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward