topic Re: How to clear the cache on a Nest Router? in Nest Wifi

How to clear the cache on a Nest Router?

Kampkounslr — Wed, 13 Jul 2022 00:42:52 GMT

Hello,

IT at my work needs me to clear the cache on my Nest router to troubleshoot a problem I am having with only 1 work website (I am an ex-IT professional and thoroughly troubleshot this issue on my own, and none of my coworkers are having problems).

Every single router I've owned before had the ability to clear it's cache. I cannot find any options to do this via the Google Home app on my phone. The only thing I can find is to do a factory reset, which is not what I'm wanting at all!

Is there some way to clear the cache without factory resetting the router, or do I need to chuck this router and buy a real one?

Re: How to clear the cache on a Nest Router?

Anonymous — Wed, 13 Jul 2022 10:04:53 GMT

Reboot/ power cycle and factory reset are your only options I'm afraid.

What sort of problem are you troubleshooting?

Re: How to clear the cache on a Nest Router?

EdwardT — Sun, 17 Jul 2022 19:41:13 GMT

Hi folks,

@Anonymous, thanks for the help!

@Kampkounslr, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

Re: How to clear the cache on a Nest Router?

EdwardT — Wed, 20 Jul 2022 19:59:57 GMT

Hi Kampkounslr,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: How to clear the cache on a Nest Router?

EdwardT — Sat, 23 Jul 2022 22:52:14 GMT

Hi Kampkounslr,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward