topic Re: DNS resolution failed in Nest Wifi

DNS resolution failed

ccline — Mon, 04 Jul 2022 19:16:29 GMT

I received a new modem and tried switching my Nest WiFi router to it. It would not work. I ended up performing a factory reset on the Nest. Now when I go to Set up device, I get “Nest WiFi router found”, I click next and get this error “DNS resolution failed for googlehomefoyer-pa.googleapis.com:443:UNKNOWN:nodename not servname provided, or not know”. I have directly connected to my new modem via ethernet cable to verify I have internet service from my provider.

I have also seen suggestions to change setting in the advanced setting but I can’t access it without the set up being completely.

Help!

Re: DNS resolution failed

Anonymous — Tue, 05 Jul 2022 08:19:23 GMT

From previous topics having the same issue, it seems to be related to the Google Home app itself. Take a look here for things to try:

Re: DNS resolution failed

Jeff — Mon, 11 Jul 2022 18:16:35 GMT

Hi, ccline.
I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

Re: DNS resolution failed

Jeff — Fri, 15 Jul 2022 16:37:39 GMT

Hi again, ccline.

I'm checking in once more to see if you still needed help our to see if you're all set here.

Thanks,

- Jeff

Re: DNS resolution failed

ccline — Fri, 15 Jul 2022 17:02:28 GMT

The issue has been resolved. Thank you!

Re: DNS resolution failed

Jeff — Mon, 18 Jul 2022 15:44:54 GMT

Great news, ccline. I'm happy to hear things were all worked out for you.

Before I marked this as resolved, is there anything else you might need?

Thanks,

- Jeff

Re: DNS resolution failed

Jeff — Fri, 22 Jul 2022 16:12:22 GMT

Hi all,

As we got our resolution here, I'm going to mark this one as resolved and close up the thread in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to open up a new thread.

Thanks,
Jeff