topic Re: Trying to add a Google wifi puck with NO QR code and NO PSK in Nest Wifi

Trying to add a Google wifi puck with NO QR code and NO PSK

Hotwheels — Fri, 22 Jul 2022 05:26:37 GMT

I am trying to add a Google wifi puck with No QR code and NO PSK. The device was factory reset. Followed steps listed @ https://support.google.com/googlenest/answer/9012064?visit_id=637940640348269076-883858419&rd=1.

However, I don't see any PSK code @ 192.168.84.1/api/v1/status.

It only shows SSID ... {"setupNetwork": {"ssid": "setupxxxxxx"},

Do we have any other way to recover PSK or setup code? I also tried using 'bbqyqxzdp' as the setup code, but no luck.

Re: Trying to add a Google wifi puck with NO QR code and NO PSK

EdwardT — Sun, 24 Jul 2022 03:46:25 GMT

Hi Hotwheels,

Thanks for reaching out. I'm sorry to hear that you're having an issue with adding your Google Wifi point. We'd like to know more about this. Please fill out this form so we could investigate further.

Thanks,

Edward

Re: Trying to add a Google wifi puck with NO QR code and NO PSK

EdwardT — Tue, 26 Jul 2022 03:54:46 GMT

Hi Hotwheels,

I'm checking back in. Were you able to fill out the form? Let us know if you have questions and we'd be glad to help.

Thanks,

Edward

Re: Trying to add a Google wifi puck with NO QR code and NO PSK

EdwardT — Tue, 26 Jul 2022 05:14:43 GMT

Hi Hotwheels,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward