topic Conexão com eWelink in Nest Wifi

Conexão com eWelink

yamanemichel — Sun, 31 Jul 2022 22:39:09 GMT

Olá,

Os dispositivos conectam na wi-fi, mas não conseguem se comunicar com o servidor da eWelink. Se testados com outra antena funcionam.

Testei com outros DNS mas não deu certo.

Re: Conexão com eWelink

EdwardT — Fri, 05 Aug 2022 00:43:51 GMT

Hi yamanemichel,

Thanks for reaching out. I'm sorry to hear that you're having issues with accessing eWelink with your Google Wifi. What DNS did you use? To isolate the issue, please try the steps below:

Open the Google Home app .
Tap Wi-Fi Settings Advanced Networking.
Tap DNS.
Select Custom, then enter 8.8.8.8 and 8.8.4.4.
Tap Save .

Let us know how it goes.

Thanks,

Edward

Re: Conexão com eWelink

EdwardT — Mon, 08 Aug 2022 22:53:43 GMT

Hi yamanemichel,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Conexão com eWelink

EdwardT — Wed, 10 Aug 2022 00:23:54 GMT

Hi yamanemichel,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward