topic Can not connect to Google Mesh Router - getting error code with flashing white light. in Nest Wifi

Can not connect to Google Mesh Router - getting error code with flashing white light.

heathersantora — Tue, 02 Aug 2022 00:29:46 GMT

Can not factory reset - can anyone help on the phone?

Re: Can not connect to Google Mesh Router - getting error code with flashing white light.

EdwardT — Sat, 06 Aug 2022 01:14:22 GMT

Hi heathersantora,

Thanks for reaching out and I'm sorry to hear that you're having an issue with resetting your Google Wifi. I'd love to know more about this and I have a few questions:

Is the white light flashing fast or is it pulsing?
What message are you getting?

Looking forward to your response.

Thanks,

Edward

Re: Can not connect to Google Mesh Router - getting error code with flashing white light.

EdwardT — Tue, 09 Aug 2022 01:47:45 GMT

Hi heathersantora,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Can not connect to Google Mesh Router - getting error code with flashing white light.

EdwardT — Wed, 10 Aug 2022 02:10:33 GMT

Hi heathersantora,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward