topic Re: Nest Internet speed in Nest Wifi

Nest Internet speed

healey — Fri, 24 Sep 2021 20:29:59 GMT

Experts Please help… my internet/nest wifi was working perfectly up until a couple days ago. Now suddenly it’s not working. When I run a speed test it’s barely working, however plugging in a cheap router results are excellent.

I read through a couple posts last night and prioritised my mobile device and ran a speed test and suddenly it worked - but I’ve never had to prioritise devices before. And I don’t want to have to start now.

any ideas how to fix this ?

Re: Nest Internet speed

healey — Mon, 27 Sep 2021 07:36:30 GMT

Anyone got any advice ???

Re: Nest Internet speed

healey — Mon, 27 Sep 2021 07:38:21 GMT

Please help?

Re: Nest Internet speed

Jeff — Mon, 04 Oct 2021 21:20:51 GMT

Hi, healy.

Sorry for the delayed response here and for the issues you're experiencing. I know that's frustrating to deal with. This is actually part of a known issue and we're tracking it internally. I'll keep you updated as I know more.

Thanks.

Re: Nest Internet speed

Jeff — Thu, 07 Oct 2021 22:31:32 GMT

Hey, healy.

I just wanted to follow up real fast to let you know we're still looking at this internally and I hope to have more to share soon. Thanks for being patient.

Re: Nest Internet speed

Jeff — Mon, 11 Oct 2021 21:00:05 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks