topic Re: Content not loading in Nest Wifi

Content not loading

RDM_TO — Thu, 04 Aug 2022 12:26:08 GMT

I am growing very frustrated with content (e.g. images, video) not loading within apps (e.g. Twitter) and web pages when using my home wifi connection - Google Nest. As soon as I turn off wifi, apps and web pages load instantly. This seems to be more prevelant in the past few months. I've done multiple network resets, turned on things like cloud services and wifi point statistics but the problem persists. I thought Google Nest was the cream of the crop for wifi coverage in your home! Any thoughts/fixes are most appreciated...

Re: Content not loading

olavrb — Thu, 04 Aug 2022 14:59:01 GMT

Have you tried to toggle on/ off IPv6?

Wi-Fi (icon) -> Swttings (icon) -> Advanced settings -> IPv6

Re: Content not loading

RDM_TO — Thu, 04 Aug 2022 16:24:14 GMT

I toggled off IPv6 and it appears to have corrected the issue! Thank you!

That said, will having that off impair my access/performance in any other way?

Re: Content not loading

olavrb — Thu, 04 Aug 2022 16:47:38 GMT

Sweet. 🙂

It shouldn't, but toggle it back to where it was if it does, your problem should not return.

Re: Content not loading

Jeff — Tue, 09 Aug 2022 17:35:20 GMT

Hi RDM_TO,

It looks like @olavrb was able to help you out here and find an answer for you. I just wanted to check in and see if things were still working well and to see if you needed anything else before I mark this one as resolved. If you need more help, just let me know.

Thanks,

Jeff

Re: Content not loading

EdwardT — Fri, 12 Aug 2022 22:43:19 GMT

Hi RDM_TO,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Content not loading

EdwardT — Mon, 15 Aug 2022 22:14:03 GMT

Hi RDM_TO,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward