topic Re: Nest wifi point connection issues in Nest Wifi

Nest wifi point connection issues

BigTadger — Wed, 03 Aug 2022 13:25:43 GMT

I've been having issues with my next wifi point for some time now where a connection doesn't last more than 24 hours it will say great connection then randomly disconnect until turned of at the wall and on again. No matter where the point is close or far to router or how many devices connected it always does this and has been for some time now

Re: Nest wifi point connection issues

EdwardT — Thu, 11 Aug 2022 02:58:59 GMT

Hi BigTadger,

Thanks for reaching out. I'm sorry to hear that you're having issues with your Google Wifi point. I'd love to know more about this and I have a few questions:

What's the light status of the point when it goes offline?
How many Google Wifi points do you have?
Have you tried resetting it back to the factory defaults?

Looking forward to your response.

Thanks,

Edward

Re: Nest wifi point connection issues

EdwardT — Tue, 16 Aug 2022 23:20:00 GMT

Hi BigTadger,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Nest wifi point connection issues

EdwardT — Wed, 17 Aug 2022 23:44:15 GMT

Hi BigTadger,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward