topic Re: cannot connect to nest points in Nest Wifi

cannot connect to nest points

GeneKV — Tue, 23 Aug 2022 15:46:44 GMT

wifi now on google nest router. But I cannot connect to my two nest points. My phone google home app says that it cannot find any other devises. But my google points are on and I hold my phone right next to the point. It still does not find it.

Re: cannot connect to nest points

olavrb — Tue, 23 Aug 2022 20:57:45 GMT

Make sure you have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay".

https://support.apple.com/en-us/HT212614

Make sure the Google Home app has permissions to "local network access".

https://support.google.com/chromecast/answer/7172427?hl=en

Does it still not work? Then try the Google Home app from a different iOS, iPadOS or Android device, use the same Google account.

Re: cannot connect to nest points

EdwardT — Fri, 26 Aug 2022 22:36:40 GMT

Hi folks,

@olavrb, thanks for the help!

@GeneKV, how's it going with your Google Nest WIfi? Still need our help?

Thanks,

Edward

Re: cannot connect to nest points

EdwardT — Mon, 29 Aug 2022 22:39:37 GMT

Hi GeneKV,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: cannot connect to nest points

EdwardT — Wed, 31 Aug 2022 00:15:30 GMT

Hi GeneKV,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward