topic Re: Google Router 2200 Blinking Red in Nest Wifi

Google Router 2200 Blinking Red

GSPA — Fri, 26 Aug 2022 03:07:54 GMT

Hello I have an issue with my Google Router 2200 is blinking red. I am using Optimum as my internet provider. This is the solution that was out there. "A pulsing red light means your Wifi point has a problem. We recommend you factory reset the Wifi point. If it continues to pulse red, contact Wifi customer support."

However my problem still persist. Customer services is asking me for my receipt and proof of purchase that I can provide, but it's no resolving my issue. Does anyone have suggestions or a solution regarding getting my router back online?

Re: Google Router 2200 Blinking Red

Anonymous — Sun, 28 Aug 2022 09:24:00 GMT

What happens after you factory reset your Nest Wifi router using the physical button? Does it pulse white to indicate it is ready for setup?

What IP do you get if you connect a computer to where your Nest Wifi router would be connected to, and do you get an internet connection?

What exact modem and other boxes (routers, switches) is between Nest Wifi router and the internet?

Re: Google Router 2200 Blinking Red

Jeff — Wed, 31 Aug 2022 20:00:55 GMT

Hi GSPA,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Re: Google Router 2200 Blinking Red

GSPA — Thu, 01 Sep 2022 03:54:05 GMT

When I attempt to do a factory reset by holding down the button for about 15 secs it will restart, but will not go into factory reset mode. When I press reset button it turns white and then back to blinking red. For some apparent reason it doesn't want to reset.

Re: Google Router 2200 Blinking Red

GSPA — Thu, 01 Sep 2022 03:59:20 GMT

Internet provider Optimum

Altice P/N: 44378

Model Name: UBC1326

Re: Google Router 2200 Blinking Red

Anonymous — Thu, 01 Sep 2022 09:29:02 GMT

Sounds like you hold the button for too long. Following guide states:

https://support.google.com/googlenest/answer/6246619?hl=en

"Press and hold the factory reset button for 10 seconds. The light will flash yellow, then turn solid yellow. When the light is solid yellow, release the button."

Re: Google Router 2200 Blinking Red

EdwardT — Wed, 07 Sep 2022 02:35:16 GMT

Hi folks,

@Anonymous, thanks for the help!

@GSPA, how's it going? Were you able to try the steps provided by olavrb?

Thanks,

Edward

Re: Google Router 2200 Blinking Red

EdwardT — Sat, 10 Sep 2022 02:40:11 GMT

Hi GSPA,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Google Router 2200 Blinking Red

Jeff — Mon, 12 Sep 2022 21:04:48 GMT

Hey everyone,

It looks like we've slowed down here. We'll be closing up the thread in the next day unless anyone else has any input or needs anything else. If so, just let me know and we can keep this open a bit longer.

Thanks,
Jeff