topic Re: WiFi icon missing on home app. in Nest Wifi

WiFi icon missing on home app.

CharlesinCharj — Thu, 09 Jun 2022 08:59:16 GMT

There is no WiFi icon on the home app. There is mention of a fix on threads through a series but than the mention there is no detail. I am assuming everything needs a factory reset but I am hoping there is something quicker and less tedious and time consuming

Re: WiFi icon missing on home app.

olavrb — Thu, 09 Jun 2022 11:33:11 GMT

This has happened for me some times too. A force close of the Google Home app, then clear app cache, usually brings the Wi-Fi icon back for me. But I'm on Android.

Re: WiFi icon missing on home app.

EdwardT — Sun, 12 Jun 2022 18:17:40 GMT

Hi folks,

@olavrb, thanks for the help!

@CharlesinCharj, how's it going with your Google Wifi? Still need our help?

Thanks,

Edward

Re: WiFi icon missing on home app.

EdwardT — Wed, 15 Jun 2022 19:10:21 GMT

Hi CharlesinCharj,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: WiFi icon missing on home app.

Jeff — Fri, 17 Jun 2022 19:15:58 GMT

Hi, everyone.

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,

- Jeff

Re: WiFi icon missing on home app.

chesat — Sat, 18 Jun 2022 02:08:31 GMT

Hello,

The Wifi button went missing from my Google Home account for the first. I don't wish to go through the reset process 😞

I use the iPhone App.

Re: WiFi icon missing on home app.

EdwardT — Sat, 18 Jun 2022 16:32:58 GMT

Hi chesat,

Thanks for the response. I'm sorry to hear that you're still having this issue. Could you tell us the light status of your Google Wifi? Also, please make sure that the correct account is logged in to the Google Home app.

Thanks,

Edward

Re: WiFi icon missing on home app.

EdwardT — Tue, 21 Jun 2022 18:52:13 GMT

Hi chesat,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: WiFi icon missing on home app.

EdwardT — Wed, 22 Jun 2022 18:55:46 GMT

Hi chesat,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: WiFi icon missing on home app.

chesat — Thu, 23 Jun 2022 04:18:20 GMT

The light is white and everything works fine including parental settings. The account is the same and last time I accessed was 4 weeks ago to share guest password.

Re: WiFi icon missing on home app.

alienbeamer — Wed, 29 Jun 2022 04:27:21 GMT

I have the same issue starting today. I did not change anything in my network nor any google wifi devices.

Please help! I dont what to reset my whole network and reconfigure wifi internet schedules.

Re: WiFi icon missing on home app.

olavrb — Wed, 29 Jun 2022 07:06:29 GMT

Try to force close the app and clear cache, works for me on Android at least.

https://www.macrumors.com/how-to/clear-cache-iphone-ipad/

Re: WiFi icon missing on home app.

Mgprokosch — Wed, 29 Jun 2022 17:56:25 GMT

I have the same issue on an iPhone…. Home app is current. Wi-fi is operating, but no wi-fi icon…. Did force close and cleared Safari cache.

Re: WiFi icon missing on home app.

olavrb — Wed, 29 Jun 2022 21:48:22 GMT

You should clear cache for the Google Home app, not Safari.

Re: WiFi icon missing on home app.

Mgprokosch — Wed, 29 Jun 2022 22:16:48 GMT

Not sure how to do that…. Not finding it???

Re: WiFi icon missing on home app.

alienbeamer — Wed, 29 Jun 2022 22:59:59 GMT

The solution was to ask my wife to add me again as a household member. Looks like i lost connectivity to my own Home :P. (I hope google keep an eye on this).

Thanks for the help anyway 😉

Re: WiFi icon missing on home app.

alienbeamer — Wed, 29 Jun 2022 23:02:13 GMT

Do you see your Nest Wifi device listed?

Re: WiFi icon missing on home app.

olavrb — Wed, 29 Jun 2022 23:05:10 GMT

https://www.google.com/search?q=ios+clear+app+cache+3rd+party

I don't own a iOS device.

¯\_(ツ)_/¯

Re: WiFi icon missing on home app.

petermosca — Sat, 02 Jul 2022 18:20:49 GMT

Apparently there is supposed to be a WiFi icon in the Google Home App? There isn't one on my iphone - is there a way to get to that through a desktop (Mac)?

Re: WiFi icon missing on home app.

alienbeamer — Sat, 02 Jul 2022 19:57:11 GMT

Only if you have a physical google nest wifi device.