topic Wifi connection error in Nest Wifi

Wifi connection error

ClaireM — Mon, 03 Oct 2022 15:48:56 GMT

My google nest hub worked fine until i changed router. It now won't connect to router i have tried entering password for router manually, telling it to use the eouter password stored in Google home app which must be right as TV works on it, factory reset Google nest hub, uninstalled and reinstalled Google Home App, switched Google nest hub and router both on and off......running out of ideas and can't see solution on this forum.....

Re: Wifi connection error

Jake — Fri, 07 Oct 2022 17:00:41 GMT

Hey ClaireM,

Sorry to hear about the trouble you are running into. I wanted to follow up and see I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Wifi connection error

ClaireM — Fri, 07 Oct 2022 17:27:43 GMT

Thanks Jake appreciate your help

Re: Wifi connection error

Jake — Thu, 13 Oct 2022 18:23:03 GMT

Hey ClaireM,

I am glad to be of help. Please let me know if you have any other questions from here, as I would be happy to review. I am going to keep the thread open for a couple of days, to ensure everything is good to go.

Best regards,

Jake

Re: Wifi connection error

Jake — Mon, 17 Oct 2022 17:14:15 GMT

Hey ClaireM,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake