topic Re: IPV6 ‘Still’ Not Working in Google WiFi after Factory Restore. in Nest Wifi

IPV6 ‘Still’ Not Working in Google WiFi after Factory Restore.

MarkyR74 — Sat, 15 Oct 2022 13:29:07 GMT

Hello,

linking into this previous thread:

http://www.googlenestcommunity.com/t5/Nest-Wifi/IPV6-Not-Working/m-p/229175#M24336

Which you have closed without my reply….

I have restored to factory defaults my google WiFi, and hard reset my modem to ensure it’s on factory defaults and I STILL do not get IPv6 on my devices, your firmware isn’t resolving the issue. As I said before, google WiFi wasn’t giving me IPv6, if I plugged in my Eero Pro 6 they would.

Re: IPV6 ‘Still’ Not Working in Google WiFi after Factory Restore.

Jhonleanmel — Tue, 18 Oct 2022 17:22:51 GMT

Hi MarkyR74,

Thanks for reaching out and I'm sorry to hear that you're still having an issue with your Google Nest Wifi. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Mel

Re: IPV6 ‘Still’ Not Working in Google WiFi after Factory Restore.

MarkyR74 — Fri, 21 Oct 2022 00:32:42 GMT

Hi, thanks for the reply, I have completed the form.

Re: IPV6 ‘Still’ Not Working in Google WiFi after Factory Restore.

EmersonB — Fri, 21 Oct 2022 20:03:47 GMT

Hi everyone,

@MarkyR74 we got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Let us know if you have more questions in mind.

@mel I appreciate your response.

Regards,
Emerson

Re: IPV6 ‘Still’ Not Working in Google WiFi after Factory Restore.

Jhonleanmel — Mon, 24 Oct 2022 23:50:12 GMT

Hey folks,

Thanks for the help, @EmersonB.

@MarkyR74, keep your lines open as our team will reach out to you via email anytime soon.

Also, please continue the conversation there as this thread will be locked after 24 hours.

Cheers,
Mel