topic Google WiFi endpoint -Failed Setup in Nest Wifi

Google WiFi endpoint -Failed Setup

armytim114 — Fri, 28 Oct 2022 07:04:51 GMT

Hello,

I have an endpoint with a lost QR/Setup key code:

Sticker with setup key pulled off of the endpoint. I don't have access to the QR code or setup key for this device. I tried <IP>/api/v1/status which does not show a PSK to log into the router:
{
"dns": {
"mode": "automatic",
"servers": [ ]
},
"setupNetwork": {
"ssid": "setup0CA40"
},
"setupState": "NO_SETUP",
"software": {
"blockingUpdate": 0,
"softwareVersion": "14150.376.32",
"updateChannel": "stable-channel",
"updateNewVersion": "0.0.0.0",
"updateProgress": 0.0,
"updateRequired": false,
"updateStatus": "idle"
}

Please note, the only bit of information I have on the bottom of this end point is the Model number, power input, WAN/Lan I/O's

Anybody experience issues similar to this or know how to proceed? Thanks.

Re: Google WiFi endpoint -Failed Setup

PatrickP_Viking — Fri, 04 Nov 2022 18:41:28 GMT

There is a way to get the information. Please follow the instructions in the below article.

Google Nest Wifi device or Google Wifi point doesn't have QR code

Re: Google WiFi endpoint -Failed Setup

Jhonleanmel — Mon, 07 Nov 2022 19:13:03 GMT

Hey folks,

We appreciate your help here, @PatrickP_Viking.
@armytim114, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Re: Google WiFi endpoint -Failed Setup

AbigailF — Thu, 10 Nov 2022 19:26:46 GMT

Hey everyone,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

Re: Google WiFi endpoint -Failed Setup

AbigailF — Mon, 14 Nov 2022 18:21:35 GMT

Hi folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,
Abi