topic Re: google wifi points no longer synching in Nest Wifi

google wifi points no longer synching

KR22 — Wed, 02 Nov 2022 14:42:38 GMT

after a storm and power outage, my 3 pucks are not synching. they are in set up mode but mesh tested fails. app says they are offline.

Re: google wifi points no longer synching

olavrb — Wed, 02 Nov 2022 16:10:04 GMT

Have you tried to power cycle the main/ master Nest Wifi puck?

Do you get an internet connection if connected with a PC to the ISP equipment (modem/ router) directly?

Re: google wifi points no longer synching

Jhonleanmel — Sat, 05 Nov 2022 23:25:29 GMT

Hey folks,

We appreciate your help here, @olavrb.
@KR22, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Re: google wifi points no longer synching

Jhonleanmel — Wed, 09 Nov 2022 00:08:37 GMT

Hey everyone,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

Re: google wifi points no longer synching

Jhonleanmel — Thu, 10 Nov 2022 00:59:11 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel