topic Re: Nest Router goes into setup mode after adding 4th Point in Nest Wifi

Nest Router goes into setup mode after adding 4th Point

Stoomac — Fri, 11 Nov 2022 22:37:22 GMT

I’ve had the nest Wi-Fi platform operating without issue for quite awhile now. It’s the 3 pack (1 router and 2 points) and then I added another point awhile back - all running pretty much without a hiccup for the last year. I recently purchased another point and added the device and then lost all connectivity - Wi-Fi up , connection to internet down. After much checking the router has for some reason gone offline and into setup mode (white pulsing light) - this means you basically have to build your network backup from scratch again (which I did) and have now been able to recreate the exact same result - network is fine with 3 points, adding the 4th point causes the router to go into setup mode (and all connectivity of course gone) - anyone seen or heard of this issue?

Re: Nest Router goes into setup mode after adding 4th Point

Anonymous — Sat, 12 Nov 2022 12:39:56 GMT

Some general guidance:

In short:

Too many units in too tight space hurts performance, due to inteference and added overhead.
The main unit should be in the center of all the other units / your house, because one should have as few jumps between the main unit and your wireless devices as possible.

Re: Nest Router goes into setup mode after adding 4th Point

Jhonleanmel — Tue, 15 Nov 2022 00:06:11 GMT

Hey folks,

We appreciate your help here, @Anonymous.
@Stoomac, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Re: Nest Router goes into setup mode after adding 4th Point

AbigailF — Fri, 18 Nov 2022 01:34:22 GMT

Hi Stoomac,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

Re: Nest Router goes into setup mode after adding 4th Point

AbigailF — Sat, 19 Nov 2022 02:30:07 GMT

Hey Stoomac,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,
Abi