topic Re: Best practice regarding wifi on ISP modem in Nest Wifi

Best practice regarding wifi on ISP modem

dhruv22 — Wed, 16 Nov 2022 00:13:55 GMT

Hello,

I have bought the 3 pack wifi pro 6E.

I will connect the router to a wifi modem via ethernet. But, do I need to turn off the ISP modem's wifi? The wifi pro router will be placed next to the modem. Is there a best practice for this? At the moment, the modem is the only wifi supplier in the house. The plan is to use the 3 pack wifi to extend the signal to cover more of the house.

Also, what is the point of the one pack? Why would someone buy just one (other than to extend a three pack)? How is it better than just the wifi from the ISP modem? This is a secondary question I would love to hear the answer to but the first one is the main concern.

Thanks.

Re: Best practice regarding wifi on ISP modem

Anonymous — Wed, 16 Nov 2022 06:15:57 GMT

Not disabling ISP modem routing and Wi-Fi functionality and having an additional router behind it, Nest Wifi in this case, is known as double NAT, and is not recommended. What you want is to bridge the ISP box, as in put it in bridge or bypass mode. More about that:

Re: Best practice regarding wifi on ISP modem

MarinaN — Fri, 18 Nov 2022 10:55:15 GMT

Hi @Anonymous ! When I try to put the modem in bridge mode it says that my internet services with the provider will be discontinued. Do you know why is that?

Re: Best practice regarding wifi on ISP modem

Anonymous — Fri, 18 Nov 2022 11:56:37 GMT

No I don't. Ask or check for guides from your ISP on the topic.

Re: Best practice regarding wifi on ISP modem

dhruv22 — Fri, 18 Nov 2022 12:32:22 GMT

Thanks!

Re: Best practice regarding wifi on ISP modem

AbigailF — Tue, 22 Nov 2022 01:02:51 GMT

Hey folks,

Thanks for lending a hand, @Anonymous.
@dhruv22, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

Re: Best practice regarding wifi on ISP modem

AbigailF — Fri, 25 Nov 2022 01:40:14 GMT

Hi dhruv22,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

Re: Best practice regarding wifi on ISP modem

dhruv22 — Fri, 25 Nov 2022 01:53:24 GMT

Thank you, for now no. I'm going to set it up by the end of next week. So, if I have questions at that point, I will ask.

Re: Best practice regarding wifi on ISP modem

AbigailF — Fri, 25 Nov 2022 18:22:01 GMT

Hey dhruv22,

You’re welcome. I'll keep this thread open but please be advised that as Community specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after a period of inactivity.

Cheers,

Abi

Re: Best practice regarding wifi on ISP modem

dhruv22 — Fri, 25 Nov 2022 18:49:47 GMT

Oh I can start a new one if needed. You can close this, thanks!

Re: Best practice regarding wifi on ISP modem

AbigailF — Fri, 25 Nov 2022 20:24:21 GMT

Hi dhruv22,

Awesome — it looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Best,
Abi