topic Re: Google mesh in Nest Wifi

Google mesh

Shane729 — Fri, 18 Nov 2022 23:03:52 GMT

Hello!

I am having trouble setting up my google mesh x3.

I am connected with one that is connected to the modem, but when I try and connect the additional two I will get to a point to choose what room it’s in and when I go to the next page it tells me to try again later. I’ve tried restarting multiple times and factory resets.

Re: Google mesh

Shane729 — Fri, 18 Nov 2022 23:06:19 GMT

Re: Google mesh

PatrickP_Viking — Sat, 19 Nov 2022 06:11:30 GMT

Hey @Shane729 .

What kind of phone are you using?

Re: Google mesh

Shane729 — Sat, 19 Nov 2022 21:37:09 GMT

iPhone 11

Re: Google mesh

AbigailF — Wed, 23 Nov 2022 01:33:01 GMT

Hi everyone,

Appreciate you lending a hand, PatrickP_Viking.
Shane729, thanks for posting ― let's get this sorted out.

A few questions: are you using a modem/router combo from your Internet Service Provider (ISP)? What device are you using to set up your network (iOS or Android)? Are you setting up Google Wifi or Google Nest WIfi? Also, do you have Internet from your modem?

Give these steps a try:

Inspect the bottom of your main point for the setup network and setup code.
Go to your phone's settings, then WiFi. Then check if that same setup network will appear as one of the available WiFi networks your phone can connect to.
If already connected, I need you to forget that network and reconnect back.
If not yet, I need you to connect to it and use the setup code as the password.
Turn off your cellular data and make sure that your Bluetooth and location services are on. Then check if you can still access the Internet while only connected to the setup network.
Reinstall your Google Home app.
Attempt setup.
Try another phone.
If the issue persists, factory reset your device.

Let us know how it goes.

Best,
Abi

Re: Google mesh

AbigailF — Sun, 27 Nov 2022 18:57:31 GMT

Hey Shane729,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Cheers,
Abi

Re: Google mesh

AbigailF — Tue, 29 Nov 2022 00:54:39 GMT

Hi Shane729,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,
Abi