topic Re: Google nest router can’t add google wifi points in Nest Wifi

Google nest router can’t add google wifi points

Missb — Sat, 26 Nov 2022 01:32:21 GMT

I have all google wifi router and points and I just bought google nest router and one point based from recommendation it states that it’s best to use the google nest router than the google wifi.

so I deleted my previous google home and start to set up the google nest as my router and then added one nest as point but when I am adding the google wifi points it won’t connect. I can’t add it.

I don’t have the latest version of google nest and google wifi so incompatibility is not tye issue.

I tried using google wifi as my router then added all my google nest and wifi as points and it works.

I just can’t understand why I can’t use google nest as my main router.
any suggestion pls

Re: Google nest router can’t add google wifi points

olavrb — Sun, 27 Nov 2022 09:33:47 GMT

See following Google Support guide for "Troubleshoot setup with iOS":
• https://support.google.com/googlenest/answer/12961504?hl=en

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Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).

While connected to the Google Wifi/ Nest Wifi wireless network with your iPhone or iPad and doing work with the Google Home app, make sure following settings is disabled:
• "HTTP Proxy" ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).
• "Limit IP Address Tracking".
• "Private IP Address", also known as "MAC randomization" ( https://support.apple.com/en-ca/guide/security/secb9cb3140c/web ).

When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.

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If nothing of the above works, try from a different iOS, iPadOS or Android device, using the Google Home app with the same Google account, or a Google account that has been granted access to the specific Google Home home ( https://support.google.com/googlenest/answer/9155535?hl=en ).

Re: Google nest router can’t add google wifi points

Jeff — Wed, 30 Nov 2022 20:50:52 GMT

Thanks for the info, olavrb.

Hi Missb,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Re: Google nest router can’t add google wifi points

AbigailF — Sat, 03 Dec 2022 22:02:18 GMT

Hey Missb,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

Re: Google nest router can’t add google wifi points

AbigailF — Sun, 04 Dec 2022 22:50:29 GMT

Hello Missb,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Abi