topic Re: Nest WiFi Australian availability in Nest Wifi

Nest WiFi Australian availability

philcart — Thu, 01 Dec 2022 04:27:29 GMT

Hey All

Just wondering if there is any update available for when/if the Nest WiFi Pro will be available in Australia.

I see there are many other WiFi 6 brands available, so not sure what the holdup is with the Nest WiFi Pro.

Cheers

Phil

Re: Nest WiFi Australian availability

GrahamB — Thu, 01 Dec 2022 04:57:00 GMT

I recently brought a Google Nest WiFi system (Router & 2 x AP but NOT a Pro system) home from USA. Thankfully the power supplies accept 120 - 240 volt so all I needed to do was twist the pins a little so it can plug into an Australian power point. ( Outlet in US speak.)

But very disapointed that it wil not work when connected directly to my NBN modem. I understand that's because iiNet requires VLAN tagging & Google won't support this. ( Despite saying they do.)

Currently working OK pluged into a LAN point on the TP-Link router (Provided by iiNet) which I will soon put into bridge mode but it seems crazy that Google cannot properly support VLAN. Or maybe I'm doing something else wrong? There are very very few options to set in the Google Home app which makes it easy to get started but the lack of VLAN management is a PITA...

Happy to listen to any advice.

Re: Nest WiFi Australian availability

philcart — Thu, 01 Dec 2022 05:28:31 GMT

Thanks @GrahamB , can't offer anything other than my experience with my current Google WiFi setup. It's plugged directly into the NBN FTTP NTD that's on the wall in the garage and works great. My ISP is Aussie Broadband, maybe they have things setup differently.

Re: Nest WiFi Australian availability

GrahamB — Thu, 01 Dec 2022 05:39:46 GMT

Thank you for your fast response.

I notice iiNet doesn't require VLAN for NBN FTTP either but we have NBN HFC & it does require VLAN. No other complaints however, it seems very reliable. Fingers crossed the Google Nest router is equally reliable!

Re: Nest WiFi Australian availability

philcart — Sun, 04 Dec 2022 01:56:24 GMT

Doesn't anyone have any ideas at all??

Re: Nest WiFi Australian availability

AbigailF — Mon, 05 Dec 2022 19:54:48 GMT

Hey folks,

Thanks for your interest in purchasing our newest product, Nest Wifi Pro. We don’t have news about its release date in Australia. Keep an eye on the Google Nest Community page and our social media channels for any updates.

Best,
Abi

Re: Nest WiFi Australian availability

Jhonleanmel — Thu, 08 Dec 2022 21:46:53 GMT

Hi there,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Re: Nest WiFi Australian availability

philcart — Thu, 08 Dec 2022 22:24:05 GMT

Yes, I do need assistance. I need a definitive answer of when Google will release the WifI Pro in Australia. Currently using Google WiFi which is ending support in Jan 2023. If I'm going to upgrade my Mesh network, I'd prefer to do so with latest technology, ie; WiFi 6.

If I can't get a definitive answer, then I'll have to consider spending my money elsewhere.

Re: Nest WiFi Australian availability

Jhonleanmel — Fri, 09 Dec 2022 17:49:42 GMT

Hi philcart,

Thanks for getting back to us. The Google Wifi is not yet ending support in January of 2023, its the Google OnHub that is ending in support.

Keep an eye on the Google Nest Community page and our social media channels for any updates for availability of the Nest Wifi Pro in your country as we currently don't have any news for release for Australia.

Best,

Mel

Re: Nest WiFi Australian availability

Chris1971 — Fri, 09 Dec 2022 20:34:00 GMT

@GrahamB I have my Google Wifi pluuged directly into the NBN FTTP modem in my garage also and it works fine. I'm with Superloop. But also want to know when/and if the Google WIFI Pro will be available in Australia. I would like to upgrade as well I dont really want to purchase the Google Nest Wifi when I know that its older tech

Re: Nest WiFi Australian availability

Jeff — Mon, 12 Dec 2022 23:25:08 GMT

Hi everyone,

As of now we don't have the launch info for Australia. When that gets announced, it will show up on the Google social media channels, on our community blog, and most likely here on the forums. I'm sure there are many looking for news on that, so hopefully we get word some time soon.

Thanks,
Jeff

Re: Nest WiFi Australian availability

philcart — Tue, 13 Dec 2022 07:01:59 GMT

So, to update my OnHub before Jan 2023, it looks like I'll need to go with a different vendor. Very disappointing performance from a global company.

Re: Nest WiFi Australian availability

Jeff — Tue, 13 Dec 2022 18:16:43 GMT

Hey philcart,

If you're looking to upgrade by that point, then yes, as of right now it appears that the Nest WiFi Pro won't be available quite yet. Your OnHub devices will continue to function and provide a wireless signal, you just won't be able to manage them through the app any longer. I know that's not an ideal situation, so I understand if you need to look elsewhere for a solution.

Thanks,

Jeff

Re: Nest WiFi Australian availability

Jhonleanmel — Fri, 16 Dec 2022 18:47:50 GMT

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Re: Nest WiFi Australian availability

Chris1971 — Fri, 16 Dec 2022 20:34:43 GMT

Yea, we are waiting on the Google Wifi Pro availability date for Australia. If it isnt going to be available at all that would be good to know as well.

Re: Nest WiFi Australian availability

AbigailF — Tue, 20 Dec 2022 00:14:08 GMT

Hello Chris1971,

We don’t have news regarding a specific availability date for Nest Wifi Pro in Australia. We’ll announce it in our social media channels and our Google Nest Community page once it’s available.

Cheers,

Abi

Re: Nest WiFi Australian availability

AbigailF — Sun, 25 Dec 2022 00:34:27 GMT

Hey everyone,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Regards,
Abi

Re: Nest WiFi Australian availability

AbigailF — Mon, 26 Dec 2022 01:16:06 GMT

Hi folks,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Abi

Re: Nest WiFi Australian availability

GrahamB — Mon, 26 Dec 2022 01:23:49 GMT

Myself & many others are waiting for Google to tell us why the Google Nest Pro has not been released in Australia.

1) What is the hold up?

2) When will it be available?

Thank you, Graham

Re: Nest WiFi Australian availability

AbigailF — Mon, 26 Dec 2022 20:57:37 GMT

Hello GrahamB,

We understand that you’d like to get an update regarding availability of the Nest Wifi Pro in Australia. As of the moment, we don’t have news to share. Rest assured that we’ll post updates in our social media channels and Google Nest Community page as soon as we have more details.

Best,
Abi