topic Re: Nest wifi pro in Nest Wifi

Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

junton — Thu, 27 Oct 2022 20:16:13 GMT

So, my WiFi Pro arrived today and I was really excited to get it setup. I set everything up using the Google Home app and downloaded the updates. I have a fiber gigabit connection from my provider and their most recent modem. My wired connections are pegged to about 90Mbps. My Nest WiFi (non Pro) was getting 900+Mbps wired.

My troubleshooting has been the following:

Restart the Nest WiFi Pro network
Restart the modem
Restart all switches
Reboot the hard wired computers

My Nest WiFi Pro is in DHCP WAN mode and connected directly to the 10Gbps ethernet port on my modem. I am using a mix of CAT 5 and CAT 6 cabling and my switches are all gigabit or higher.

Plugging the old Nest WiFi (non Pro) back in yields 900+Mbps on wired connections.

I think something is wrong

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

codyl1992 — Thu, 27 Oct 2022 20:18:42 GMT

I am having the same issue. I get 600-700mb upload but less than 100 download on any device.

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Eclipse — Thu, 27 Oct 2022 20:57:50 GMT

I have a 150mb connection and I'm only receiving 60mb on wired and wireless.

I was using a Asus zenwifi mini 2 pack and it was receiving 100 plus constant and the signal was stronger then these. Disappointed.

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Mike30 — Thu, 27 Oct 2022 20:48:31 GMT

I have the same exact issue.

Removed everything from network and run just one nest WiFi pro router with pc connect direct via ethernet. Same issue.

Tried Pixel 7 pro, same issue.

Plugged my old router back in and back to full speed.

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

faz1964 — Thu, 27 Oct 2022 21:44:14 GMT

Yes my speeds are down too 👎

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Mike30 — Thu, 27 Oct 2022 23:33:20 GMT

Any of your guys in the UK and on an OFNL fibre connection by chance?

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

tsalb — Fri, 28 Oct 2022 03:25:38 GMT

Same issues here, but with intermittent disconnects. Using a 2 puck mesh and one is backhauled.

I noticed that using an iPhone 11 pro and spamming speed test from Google search results, it seems to increase the device speed to the router?

Almost seems as if there’s some kind of aggressive QoL software that’s not working correctly?

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

faz1964 — Fri, 28 Oct 2022 05:45:38 GMT

Having the intermittent disconnects also and the coverage is worse than the Nest WiFi.

Not a happy bunny so far.

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

perrypetrie — Fri, 28 Oct 2022 06:11:05 GMT

Having the exact same issues

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Eclipse — Fri, 28 Oct 2022 07:29:37 GMT

I am, with BT FTTP. Same issue running im running pppoe, 3 points, half the WiFi speed everywhere, wired doesn't same thing, and the singal coverage is poorer than my Asus zenwifi mini 2 packm thinking of returning as I'm not sure how long it's going to take to fix this. As my return period is up to November 11

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Mike30 — Fri, 28 Oct 2022 07:19:18 GMT

A misconfigured QoL seems likely

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

pwhite — Fri, 28 Oct 2022 09:30:21 GMT

same issue... in australia...

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Mike30 — Fri, 28 Oct 2022 09:39:30 GMT

What firmware version is everyone on?

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Eclipse — Fri, 28 Oct 2022 13:14:41 GMT

1.63.318999 version

Already RMA this nest pro and returned, not going to waste my time. Back to my Asus. Will consider buying again once all the issues have been ironed out. For £300+ I expeced this to be better

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

stuartevansuk — Fri, 28 Oct 2022 09:56:53 GMT

Same issue here, I have BT Gfast Service with a connection of 330Mbps (Max) that comes into the house into an Huawei MT922 Modem, this connects to the Nest Wifi Pro over Ethernet with PPPOE.

Connected via Wired and Wireless with multiple devices and the top speed I can get is 50Mbps... I have a Netgear Orbi, connect that back up in the same configuration and full speed of 300Mbps on all devices.

Spoke to Google Support, they advised that is due to double routing and that the MT922 device is also acting as a router and causing the double routing and slow speeds... This is incorrect, the MT922 is purely a modem.

Not sure what the problem is, but mostly likely sending the device back as Google offered no help.

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Mike30 — Fri, 28 Oct 2022 10:00:51 GMT

Same for me.

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Mike30 — Fri, 28 Oct 2022 10:02:37 GMT

Yeah same. I'm in a new build with a provided optical network terminal (ONT). No router functionality at all.

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Eclipse — Fri, 28 Oct 2022 10:05:10 GMT

Yep, Same I have an ONT one of the new ones, and its just giving me 50 all the time. Looks like a return for me until they release a software update, device is broken for us Ppoee users. Not sure about DHCP users

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

Mike30 — Fri, 28 Oct 2022 10:08:49 GMT

Interesting to know if it's working on PPPoE for anyone

Re: Nest WiFi Pro wired connection is about 10% of what it was on Nest WiFi

stuartevansuk — Fri, 28 Oct 2022 10:13:58 GMT

Looking at this thread it doesnt seem to be, there's a few of us so far that are confirmed PPPOE and stuck at the 50Mbps