topic Re: Status shows offline in Nest Wifi

Status shows offline

Nova1103 — Fri, 02 Dec 2022 03:38:28 GMT

My Google Wifi points ate showing as offline but the speeds are good or great on all of them

Re: Status shows offline

kalaveer — Fri, 02 Dec 2022 04:13:44 GMT

My Google Wifi focuses ate appearing as disconnected however the rates are great or extraordinary on every one of them.

Re: Status shows offline

Anonymous — Fri, 02 Dec 2022 07:53:54 GMT

Known longstanding issue.

https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-home-wifi-point-shows-offline-but-isn-t/td-p/156279

It could help to toggle on or off IPv6, then reboot the whole network from the Google Home app.

https://support.google.com/googlenest/answer/6361450?hl=en

It's also smart to avoid double NAT if possible:

Re: Status shows offline

AbigailF — Tue, 06 Dec 2022 02:31:49 GMT

Hey folks,

Thanks for lending a hand, @Anonymous.
@Nova1103, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

Re: Status shows offline

EmersonB — Fri, 09 Dec 2022 17:00:31 GMT

Hi everyone,

It's us again. We're bumping up this thread to make sure that everything is covered. Let us know if you are still in need of assistance.

I appreciate the help, Abi and olavrb.

Regards,
Emerson

Re: Status shows offline

AbigailF — Mon, 12 Dec 2022 01:10:08 GMT

Hello folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,
Abi