topic Re: Can't print from laptop but from android phone in Nest Wifi

Can't print from laptop but from android phone

SimonPeters — Sat, 10 Dec 2022 20:08:13 GMT

Hi there,

Since upgrading from my ISPs WiFi router to the nest wifi Pro mesh WiFi system I can no longer connect to my brother dcp 1612w printer and print / scan from my laptop. I can however connect the printer to the new WiFi (old WiFi is off) and I can also print via WiFi from my android phone. All devices are connected to the same WiFi, same access point as well. But no chance trying to find and set up the printer via my laptop (windows 11). Uninstalled all drivers, reinstalled, restarted everything multiple times. Have also reset the printers network settings etc.

Any ideas?

Thanks

Simon

Re: Can't print from laptop but from android phone

olavrb — Sun, 11 Dec 2022 09:33:33 GMT

Have you set your Windows Wi-Fi network profile to "private"?

https://support.microsoft.com/en-us/windows/make-a-wi-fi-network-public-or-private-in-windows-0460117d-8d3e-a7ac-f003-7a0da607448d

Have you tried wiring your printer to Nest Wifi? If you need more ports you can add an unmanaged switch. Here's an example of how you'd do it (2nd and 3rd Nest Wifi point should either be wirelessly connected to the primary Nest Wifi unit, "wireless backhaul", or connected to the switch like the diagram shows, "wired backhaul"):

https://www.googlenestcommunity.com/t5/Nest-Wifi/Ethernet-backhaul/m-p/284073/highlight/true#M31892

If neither makes a difference: What exact printer are we talking here?

Re: Can't print from laptop but from android phone

SimonPeters — Sun, 11 Dec 2022 07:37:45 GMT

Setting the Windows Wi-Fi network profile to "private", then removing & adding the printer again, has solved the problem. Thanks so much!

Re: Can't print from laptop but from android phone

olavrb — Sun, 11 Dec 2022 09:32:51 GMT

Sweet! You're welcome. 🙂

Re: Can't print from laptop but from android phone

Jeff — Mon, 12 Dec 2022 20:44:39 GMT

Hi SimonPeters,

It looks like olavrb was able to help you sort this out. Before I mark things as resolved, is there anything else you might need?

Thanks,
Jeff

Re: Can't print from laptop but from android phone

Jeff — Thu, 15 Dec 2022 21:24:12 GMT

Hi all,

As we got our resolution here, I'm going to mark this one as resolved in the next 24 hours. Thanks to all who helped and contributed. If anyone has any other needs, please feel free to let me know before the lock.

Thanks,
Jeff