topic Re: Google nest connection in Nest Wifi

Google nest connection

hefferc — Mon, 19 Dec 2022 12:47:57 GMT

After a power outage my nest ( second one)?says I’m not connected Finally found the 8 digit code but now asking for password The one I wrote down doesn’t work and I can’t see a forgot password - help

my phone says I’ve got WiFi which is strange since I’m getting this message and google won’t do any commands ….

Re: Google nest connection

Jeff — Thu, 22 Dec 2022 18:03:31 GMT

Hi hefferc,

Can you clarify which WiFi device you're dealing with here? Is this a WiFi unit, a display, a thermostat, or something else? Let me know what device is asking for the password and I can help you out here.

Thanks,
Jeff

Re: Google nest connection

AbigailF — Sun, 25 Dec 2022 22:32:36 GMT

Hey folks,

@hefferc, checking back in should you still have some questions here. Let us know by replying to this thread.
Thanks for lending a hand, @Jeff.

Best,
Abi

Re: Google nest connection

AbigailF — Tue, 27 Dec 2022 21:08:59 GMT

Hello hefferc,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,
Abi

Re: Google nest connection

hefferc — Tue, 27 Dec 2022 11:59:38 GMT

Sorry - somehow missed the replies. I ended up calling google nest and after 1.5 hrs- we figured it out! Thanks

Re: Google nest connection

AbigailF — Tue, 27 Dec 2022 21:09:17 GMT

Hey hefferc,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Cheers,
Abi