topic Re: Google Wi-Fi psk doesn’t show when reset in Nest Wifi

Google Wi-Fi psk doesn’t show when reset

HAndrade81 — Sun, 25 Dec 2022 12:57:07 GMT

Hi! I changed my Wifi and I needed to reset all my Google Wifi points.

One of this google Wifi doesn’t have QR-code and I follow the steps recommended by the link: https://support.google.com/googlenest/answer/9012064?hl=en-#zippy=%2Cgoogle-wifi-point , but when the page opens I can only see the SSID.

How can I fix this? Thanks for the help

Re: Google Wi-Fi psk doesn’t show when reset

olavrb — Sun, 25 Dec 2022 15:34:43 GMT

The API could return a "setup code" instead of "psk":

https://www.googlenestcommunity.com/t5/Nest-Wifi/Google-Wifi-point-without-QR-code/m-p/160237

I escalated this in hope of Google fixing it. Has been a long standing issue for multiple firmware versions now.

More history on the issue:

https://www.google.com/search?q=%28site%3Agooglenestcommunity.com%2Ft5%2FNest-Wifi+OR+site%3Areddit.com%2Fr%2Fgooglewifi+OR+site%3Areddit.com%2Fr%2Fnestwifi+OR+site%3Areddit.com%2Fr%2FOnHub%29+psk

Found this thread while searching though. A workaround that might work. Test it at your own risk:

https://www.reddit.com/r/GoogleWiFi/comments/yhltwq

Re: Google Wi-Fi psk doesn’t show when reset

AbigailF — Mon, 26 Dec 2022 22:44:24 GMT

Hey folks,

@olavrb, appreciate your helpful response.
@HAndrade81, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Abi

Re: Google Wi-Fi psk doesn’t show when reset

AbigailF — Sun, 01 Jan 2023 02:29:54 GMT

Hi HAndrade81,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Regards,
Abi

Re: Google Wi-Fi psk doesn’t show when reset

AbigailF — Mon, 02 Jan 2023 02:34:56 GMT

Hello HAndrade81,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,
Abi