topic Re: I had to factory reset my google nest router - now my extenders won’t set up in Nest Wifi

I had to factory reset my google nest router - now my extenders won’t set up

Mjjacobs — Thu, 22 Dec 2022 20:26:04 GMT

My google nest router had to be factory reset - now my extenders won’t set up

Re: I had to factory reset my google nest router - now my extenders won’t set up

Club_AT4 — Fri, 23 Dec 2022 01:55:33 GMT

Factory reset the extenders and then try to connect, I just did my 3 pucks today.

Re: I had to factory reset my google nest router - now my extenders won’t set up

RXShorty — Fri, 23 Dec 2022 09:38:04 GMT

Hi @Mjjacobs

@Club_AT4 is correct when you factory reset your router. The extenders are unknown to the router.
You have to set up everything like it is new from the box (after factory resetting).

Re: I had to factory reset my google nest router - now my extenders won’t set up

AbigailF — Mon, 26 Dec 2022 01:31:59 GMT

Hey folks,

@RXShorty and @Club_AT4, appreciate your helpful responses.
@Mjjacobs, chiming in to ensure everything is good here. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Abi

Re: I had to factory reset my google nest router - now my extenders won’t set up

AbigailF — Thu, 29 Dec 2022 01:51:38 GMT

Hi Mjjacobs,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Regards,
Abi

Re: I had to factory reset my google nest router - now my extenders won’t set up

AbigailF — Sun, 01 Jan 2023 01:48:38 GMT

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,
Abi