topic Google Wi-Fi shows usage on paused device in Nest Wifi

Google Wi-Fi shows usage on paused device

Dk6 — Sat, 31 Dec 2022 19:31:02 GMT

I have a new Sony Bravia tv. Checked data usage on the google Wi-Fi, it showed the tv was doing multiple 40-60 gb downloads per day, often while the tv was off. Sony says the tv does not use internet while it is off.

i turned on family Wi-Fi on the router, then paused the group containing the tv. Checked the tv by trying to run Netflix, it does not work. So pause appears to works.

checked stats on router this morning, it showed 60gb download in the middle of the night. Confirmed pause was still on and Netflix still does not work.

what is going on here? Is Wi-Fi pause broken or is usage stats broken?

Re: Google Wi-Fi shows usage on paused device

AbigailF — Thu, 05 Jan 2023 03:08:09 GMT

Hey Dk6,

Thanks for posting — let's see what's going on.

Could you send a screenshot of the Google Home showing this download? We'd like to check for our reference.

Best,
Abi

Re: Google Wi-Fi shows usage on paused device

AbigailF — Sun, 08 Jan 2023 05:03:31 GMT

Hi Dk6,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Regards,
Abi

Re: Google Wi-Fi shows usage on paused device

AbigailF — Mon, 09 Jan 2023 05:23:58 GMT

Hello Dk6,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Abi