topic Re: Loosing connection in Nest Wifi

Loosing connection

Garth2699 — Wed, 27 Oct 2021 00:22:40 GMT

Hi I am having trouble keeping connected to the camera … this is going on now for two weeks … I have had the camera for two years.. no glitches then all of a sudden the connection keeps getting lost and no WiFi … this is a camera in my mom’s assisted living place in her room and I need this to be reliable … the circle keeps going round and round info most lay the day .. help…

Re: Loosing connection

GarrettDS — Wed, 10 Nov 2021 22:29:35 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed.

Do you still need help with this issue? I know that there's been a delay in response since you posted.
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Loosing connection

Brad — Mon, 15 Nov 2021 21:49:13 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Loosing connection

Brad — Wed, 17 Nov 2021 23:27:28 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.