topic Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro in Nest Wifi

Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

ASK77 — Fri, 28 Oct 2022 16:18:07 GMT

Hi,

I've tried for two days now to setup my mesh-network through the Google Home App on iPhone 14 Pro. It will not connect to my two additional APs to setup the mesh-network.

First round in the initialsetup after the first router is configured, it just throws:

googlemac_iphone_home_wifi_operations_impl_impl.pollforcompletionoperationimpl-error 0

On the second one, after that all attempts to configure the other two routers(APs) fail.

I've tried:

* resetting/uninstalling/reinstalling the Google Home App

* Resetting/rebooting the main router.

* Hitting the tiny button on the bottom of the other two APs.

Also have a very hard time getting the QR-code to read from my iPhone. Successful only 1 out of 10 times. Frustrating.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

Jeff — Fri, 28 Oct 2022 16:46:53 GMT

Hey ASK77,

I wanted to hop in real fast to see if I can help you out here. I found another member on the forums that was having issues getting the Nest WiFi Pro to setup using their iPhone Pro 14. They were able to complete setup without troubles by using a second device. Do you have access to an iPhone that's older or maybe an iPad that you could try for setup? Let me know if you have access to a secondary device or not and we can pick up things from there.

Thanks,

Jeff

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

GothicCastle — Fri, 28 Oct 2022 17:39:45 GMT

Having the same issue. Completely unable to set up the second Wifi Pro with an iPhone 14.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

Jeff — Fri, 28 Oct 2022 17:45:42 GMT

Hey GothicCastle,

We're seeing a few reports of setup trouble with the iPhone 14. Do you happen to have a second device you can try for setup, such as an older iPhone or an iPad? If so, let me know if that works for you.

Thanks,

Jeff

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

ASK77 — Fri, 28 Oct 2022 18:48:59 GMT

Hi Jeff,

yeah, I forgot to mention that in my first post. Tried with my old iPhone Xs, samme situation. It tries to connect to the AP, but cant make a connection, when I quit the Google home ap, my phone is connected to the APs setup WIFI, and I manually need to reconnect to my propper WIFI. I'm dusting of my old iPad now, and charing it. Will know in an hour or so if that works.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

StimmO — Fri, 28 Oct 2022 21:17:22 GMT

I’ve seen someone mention that they got it working by turning off the iCloud private relay, maybe try that

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

Airwick87 — Sat, 29 Oct 2022 03:46:46 GMT

I had that issue. Turn off private relay and personal hotspot

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

olavrb — Sat, 29 Oct 2022 06:31:55 GMT

Some general iPhone guidelines.

Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).

Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).

Make sure that proxy is set to disabled while connected to the Nest Wifi network ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).

When adding additional points: IPv6 on Nest Wifi has caused strange problems lately. One thing to try is to disable IPv6 ( https://support.google.com/googlenest/answer/6361450?hl=en ), add new Nest Wifi unit, then leave IPv6 off or enable it again.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

blingiceball — Sat, 29 Oct 2022 13:21:08 GMT

I am having the same trouble with my iPhone 14 Pro Max, I switched to a Smartisan R2 (an android device) and it works.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

Jhonleanmel — Sat, 29 Oct 2022 17:40:15 GMT

Hi everyone,

@olavrb and StimmO, thanks for the help.

To all, I suggest trying the steps provided above. Let us know if you're still having trouble setting up ― we'd love to help.

Best,

Mel

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

ASK77 — Sun, 30 Oct 2022 11:49:15 GMT

Hi all,

so turning of the iCloud Private Relay helped, but I still have issues. I now can connect to my extra AP, and it starts to configure the AP, but fails with "Unable to join meshnetwork". Using the default add device setting in Google Home. Getting closer, but still no sigar.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

ASK77 — Sun, 30 Oct 2022 13:34:11 GMT

Troubleshooting this issue, I've tried:

IPV6 is off
Google Cloud services are off (on the main AP)
Google feedback service is off ( on the main AP)
Main Accesspoint is in BridgeMode.
Tried with iPhone Xs, iPhone 14 Pro.
No VPNs on any device, iCloud Private Relay disabled.
Private Accesspoints on the phones are disabled.
Deleted Google Home app, reset the main AP to factory settings. Still same issue, not able to add the two other mesh APs.
The QR-code reader works better on iPhone Xs than iPhone 14 pro.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

olavrb — Sun, 30 Oct 2022 14:10:17 GMT

"Main Accesspoint is in BridgeMode."

Have you set the main Nest Wifi puck to bridge mode? Mesh does not work if Nest Wifi is set to bridge mode. And you can only have one (1) bridged Nest Wifi puck in a Google Home home.

https://support.google.com/googlenest/answer/6240987?hl=en#zippy=%2Cenable-bridge-mode-on-your-google-nest-wifi-router-or-primary-wifi-point-not-recommended:~:text=Enable%20bridge%20mode%20on%20your%C2%A0Google%20Nest%20Wifi%20router%20or%20primary%20Wifi%20point%20(Not%20recommended)

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

Dan_A — Wed, 02 Nov 2022 19:00:09 GMT

Hi folks,

@olavrb, @Jeff, @StimmO, @Jhonleanmel, really appreciate the help.

@All, thank you for the time and effort. Has anyone checked @olavrb latest post? Tell us how it goes.

Best,

Dan

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

goose1 — Fri, 04 Nov 2022 08:37:49 GMT

So, I'm having the same problem when trying to create a mesh network by adding the second Nest Pro device using Google Home on my iPhone 14 Pro. Setting up the first node went fine, adding the second does not work. I bought a 3 pack so I tried both the remaining nodes and neither worked. I had read elsewhere that it might be a iOS problem so I borrowed my wife's Samsung Galaxy S20 and it doesn't work with that either. So it appears to me that this is NOT an iOS issue.

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

goose1 — Fri, 04 Nov 2022 08:43:25 GMT

Sorry to hijack, but;

My ISP told me to set their modem/router to bridge mode before connecting the google nest to the "modem". My Nest Pro is set to NAT mode. Is this a problem?

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

olavrb — Fri, 04 Nov 2022 10:21:59 GMT

Your ISP is correct, their equipment (modem) should be in bridge mode. Nest Wifi should not. More about double NAT:

https://dongknows.com/double-nat-vs-single-nat/

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

Jhonleanmel — Sat, 05 Nov 2022 19:01:14 GMT

Hey folks,

We appreciate your help here, @olavrb.
@goose1, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

goose1 — Sun, 06 Nov 2022 08:02:55 GMT

Hey @Jhonleanmel ,

Thanks for reaching out. I am still completely unable to add a second AP to the first and I have tried every tip I have come across including removing and factory resetting both AP's and doing the whole setup process with an android device. Setting up the first AP is never a problem but whenever I try to add the second, the first will eventually start blinking yellow, the phone will loose the connection to it and the whole process errors out. What can I do?

Re: Google Nest Wifi Pro (Wi-Fi 6E) unable to create mesh-network with iPhone 14 Pro

Jhonleanmel — Sun, 06 Nov 2022 17:29:02 GMT

Hi goose1,

Thanks for the update. If you have an extra Ethernet cable, try to connect the main point to the additional point then setup on your Google Home app. Once the setup is complete, you can remove the Ethernet cable.

Best,

Mel