topic Re: MacBook Pro randomly drops connection in Nest Wifi

MacBook Pro randomly drops connection

lvholmes — Tue, 03 Jan 2023 16:16:15 GMT

I see from browsing the community I am not alone, and I've tried all the suggested steps. It looks as though my software is up to date, based on a post from 10.22.22 saying that 14150.43.80 is the current version.

My MacBook Pro (brand new 14", iOS up to date, same issue with previous MacBook Pro) randomly drops wifi for several minutes.

Is there finally a fix for this issue?

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Re: MacBook Pro randomly drops connection

olavrb — Sat, 07 Jan 2023 17:39:22 GMT

MacOS, iOS and iPadOS devices sometimes have issues with wireless reliability and Nest Wifi because of following settings on these devices:

HTTP Proxy: Set to "none".
• https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari

Private IP Address (Mac randomization): Disable.
• https://support.apple.com/en-us/guide/security/secb9cb3140c/web
• https://support.apple.com/en-us/HT211227

Re: MacBook Pro randomly drops connection

AbigailF — Wed, 11 Jan 2023 05:17:19 GMT

Hey folks,

Thanks for lending a hand, @olavrb.
@lvholmes, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

Re: MacBook Pro randomly drops connection

AbigailF — Sun, 15 Jan 2023 05:31:18 GMT

Hi lvholmes,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Best,
Abi

Re: MacBook Pro randomly drops connection

AbigailF — Mon, 16 Jan 2023 06:00:26 GMT

Hello lvholmes,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Regards,
Abi