topic Re: Tv streaming issues in Nest Wifi

Tv streaming issues

CarlaINNC — Mon, 16 Jan 2023 01:27:53 GMT

My brand new TCL series 6 TV is having constant streaming issues. Until recently, it worked very well. I’ve reset the Nest twice. On Google Home it says the connection with the tv is “good”.

all other devises are “great”. What is the fix?

Re: Tv streaming issues

RXShorty — Mon, 16 Jan 2023 09:08:38 GMT

Hi @CarlaINNC

Most of the time, the WiFi adapters in TVs aren't that great.

Maybe there is an update for your TV that fixes the WiFi issues?
Did you also try a factory reset of your TV?
Maybe worth a shot, but please note that you have to set up your TV again.
If possible, you can also try connecting it with an ethernet cable. 🙂

Re: Tv streaming issues

AbigailF — Wed, 25 Jan 2023 05:00:53 GMT

Hey folks,

@RXShorty, appreciate your helpful response.
@CarlaINNC, chiming in to ensure everything is good here. Were you able to see RXShorty's response?

Best,
Abi

Re: Tv streaming issues

AbigailF — Sun, 29 Jan 2023 05:50:30 GMT

Hi CarlaINNC,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Thanks,
Abi

Re: Tv streaming issues

AbigailF — Wed, 01 Feb 2023 05:51:38 GMT

Hello CarlaINNC,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Regards,
Abi