topic Re: Nest Wi-Fi Pro compatible with nest cameras in Nest Wifi

Nest Wi-Fi Pro compatible with nest cameras

RafaRodriguez — Thu, 12 Jan 2023 22:58:13 GMT

Are nest cameras compatible with the nest Wi-Fi Pro? Are those outdoor and indoor cameras able to connect into the 3rd band (6)?

Re: Nest Wi-Fi Pro compatible with nest cameras

RXShorty — Thu, 12 Jan 2023 23:29:58 GMT

Hi @RafaRodriguez

Yes they are compatible.

Nest Wifi Pro uses one SSID but with 3 bands: 2.4GHz 5GHz and 6Ghz. This way mist devices are able to connect WiFi.

See THIS link for more information.

Re: Nest Wi-Fi Pro compatible with nest cameras

10111011 — Fri, 13 Jan 2023 14:30:59 GMT

I disagree.
I recently got a nest camera (doorbell) and its not compatible with standard Nest Wifi so suspect same for pro. this issue is the google home software doesn't automatically change bands to 2.4GHzto setup the camera so you'll need to use a different WiFi network to setup - it is a pot luck scenario, if you are far away from router or a point then devices might all switch to 2.4Ghz band . I've my doorbell 2-3weeks but haven't gotten around to restoring my older wifi router with the bands separated. the bottom paragraph in the linked article highlights this but doesn't mention that this includes googles own devices. unless you have an old router and then try to trick the devices using same SSID then safer assume that it won't work until google updates the routers or home app to address the issue.

Re: Nest Wi-Fi Pro compatible with nest cameras

AbigailF — Tue, 17 Jan 2023 06:35:34 GMT

Hey folks,

Thanks for lending a hand, @RXShorty and @10111011.
@RafaRodriguez, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

Re: Nest Wi-Fi Pro compatible with nest cameras

AbigailF — Mon, 23 Jan 2023 06:05:47 GMT

Hi RafaRodriguez,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Best,
Abi

Re: Nest Wi-Fi Pro compatible with nest cameras

10111011 — Tue, 24 Jan 2023 15:12:00 GMT

All, I was able to connect the Nest Doorbell to my Nest Wifi. I just had to use a different wifi network intially to connect to the doorbell through the google home app (on 2.5Ghz but without renaming SSIDs) but once it was connected it actually gave me option to setup the doorbell on the Nest Wifi network by selecting that network and entering the password for it. It did take two attempts to connect but overall once it was much easier than I expected. It would still be much easier if setup allowed connection to the new device via bluetooth to add it to a wifi network or if Google Wifi was smart enough to allow connection via the 2.4Ghz range.

Re: Nest Wi-Fi Pro compatible with nest cameras

AbigailF — Wed, 25 Jan 2023 06:13:14 GMT

Hey everyone,

@10111011, thank you for your input. We appreciate you sharing the steps you took to fix the issue.
@RafaRodriguez, we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,
Abi