topic Re: Do I have to connect my 2nd Google wifi to WAN? in Nest Wifi

Do I have to connect my 2nd Google wifi to WAN?

Joma1 — Fri, 20 Jan 2023 11:21:31 GMT

Hi! I have one Google Wifi router that is connected to WAN. Now I’m Trying to add a new Google Wifi but I am not allowed to do so without connecting it to WAN. I only have one WAN-port in my wall. Do you know what’s wrong?

Re: Do I have to connect my 2nd Google wifi to WAN?

olavrb — Fri, 20 Jan 2023 15:30:50 GMT

No, that should not be neccessary.

Do you see the existing Nest Wifi network and unit in the Google Home app where you try to add an additional point? This is required.

Do you use iOS?

https://support.google.com/googlenest/answer/12961504?hl=en

Are both Nest Wifi units bought in the same country? Mixing US and EU units for instance, won't work.

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If above is in place, then follow this guide where it says "Add a point or an additional router":

https://support.google.com/googlenest/answer/9548301?hl=en

Re: Do I have to connect my 2nd Google wifi to WAN?

Jeff — Mon, 23 Jan 2023 17:49:30 GMT

Thanks for the help, olavrb.

Hi Joma1,

I just wanted to jump in real fast to see if you saw olavrb's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Re: Do I have to connect my 2nd Google wifi to WAN?

Joma1 — Tue, 24 Jan 2023 09:02:14 GMT

Hmm, no I can't see the other one. I use iOS. Thank you so much! I'll try this tonight.

Re: Do I have to connect my 2nd Google wifi to WAN?

AbigailF — Wed, 25 Jan 2023 02:53:07 GMT

Hello Joma1,

Thanks for the update. We'll keep this thread open for a few days so you have time to let us know how it went. Let us know if you have any other questions or concerns and we'll be happy to help out.

Best,
Abi

Re: Do I have to connect my 2nd Google wifi to WAN?

AbigailF — Sat, 28 Jan 2023 22:45:01 GMT

Hey Joma1,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Regards,
Abi

Re: Do I have to connect my 2nd Google wifi to WAN?

AbigailF — Mon, 30 Jan 2023 01:39:23 GMT

Hi Joma1,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Cheers,
Abi