topic Google Wifi - speed throttled - issue with firmware 14150.376.32 in Nest Wifi

Google Wifi - speed throttled - issue with firmware 14150.376.32

Everezt — Fri, 03 Feb 2023 17:51:23 GMT

My download speed through my modem is 895 mbps. But after it goes through the Google mesh the wifi is around 150mbps. I have the latest firmware. I looked through the forum and saw the suggestion to change primary dns to 8.8.8.8 and secondary to 8.8.4.4. I tried this and it did not help. I have a new Arris Surfboard Docsis 3.1 SB8200.

Re: Google Wifi - speed throttled - issue with firmware 14150.376.32

AbigailF — Wed, 08 Feb 2023 05:00:48 GMT

Hey Everezt,

Thanks for posting — let's see what's going on.

A few questions: are you using a modem/router combo from your Internet service provider (ISP)? How many devices are dropping from the network? Also, do you have any paused devices?

Give these steps a try:

If you're using a modem/router combo, set that to bridge mode to avoid double NAT issues.
Make sure that there is minimal to no interference (concrete, bulletproof glass, metal, mirror, etc.) and the points are no more than two rooms apart.
Remove any special characters in your network name and password.
Turn off IPv6.
Unplug the power from your Google Wifi devices for 2 minutes.
If the issue persists, try factory resetting your network. Take note that this will delete all network data.

Let us know how it goes.

Best,
Abi

Re: Google Wifi - speed throttled - issue with firmware 14150.376.32

AbigailF — Wed, 15 Feb 2023 06:48:03 GMT

Hi Everezt,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Regards,
Abi

Re: Google Wifi - speed throttled - issue with firmware 14150.376.32

Everezt — Wed, 15 Feb 2023 19:46:28 GMT

Hi Abi. I tried all of these suggestions as they were listed in other posts. I was a bit disappointed as I invested in 5 Google Mesh Wifis that did not work well. I went ahead and purchased Nest Mesh Wifis to replace the Google Mesh Wifis. This was an expensive upgrade. I guess I will try and sell the old Google Mesh Wifis.

Re: Google Wifi - speed throttled - issue with firmware 14150.376.32

AbigailF — Thu, 16 Feb 2023 03:17:05 GMT

Hey Everezt,

We're sad to see you go. If ever you change your mind, we're here to help.

Cheers,
Abi

Re: Google Wifi - speed throttled - issue with firmware 14150.376.32

AbigailF — Sun, 19 Feb 2023 06:17:13 GMT

Hi Everezt,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Abi

Re: Google Wifi - speed throttled - issue with firmware 14150.376.32

AbigailF — Mon, 20 Feb 2023 06:49:55 GMT

Hello Everezt,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Abi