topic Re: Nest installation problems in Nest Wifi

Nest installation problems

AstridM — Sat, 28 Jan 2023 17:59:09 GMT

I bought a 3 station Nest and has not been able to make the network through the Google home app. The main connects to the internet by Ethernet with router but the other two devices asks for individual passwords and only has QR codes but does not provide the option of scanning for the other devices.
it’s been months of trying and no progress

Re: Nest installation problems

olavrb — Sat, 28 Jan 2023 20:32:23 GMT

If you are using an iOS device for the setup process, see:

https://support.google.com/googlenest/answer/12961504?hl=en

Make sure the Google Home app is up to date from app store.

Then follow the setup process depending on what exact units you have ( https://support.google.com/googlenest/answer/6280668?hl=en ) exactly like described:

https://support.google.com/googlenest/answer/9548301?hl=en

If it does not work: At what step in the Google Home app do you get stuck?

Re: Nest installation problems

AbigailF — Sun, 05 Feb 2023 23:00:35 GMT

Hey folks,

Thanks for lending a hand, @olavrb.
@AstridM, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

Re: Nest installation problems

AbigailF — Thu, 09 Feb 2023 05:46:47 GMT

Hi AstridM,

We’d like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Best,
Abi

Re: Nest installation problems

AbigailF — Wed, 15 Feb 2023 05:30:48 GMT

Hello AstridM,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,
Abi