topic Re: When support ipv6 with /64 prefix? in Nest Wifi

When support ipv6 with /64 prefix?

LukewarmMilk — Sat, 25 Sep 2021 03:07:27 GMT

Google nest wifi have supported IPv6 according to manual.

But it is not working with /64 prefix. Some user have already reported. However, still doesn't fixed.

I would like to know Google developer recognized issue or not.

Re: When support ipv6 with /64 prefix?

Jeff — Fri, 08 Oct 2021 17:19:41 GMT

Hi, LukewarmMilk.

Nest WiFi does support IPv6 with a 64 bit prefix, but it can cause some issues, especially with the guest network functionality. We do have a help article that goes in depth with how IPv6 works with the Nest WiFi system, and you can read that here: https://bit.ly/2RVnZoF

Near the end of the article it addresses the 64 bit issue on a guest network which might give you some additional insight into what you're looking for. If you still have more questions, please let me know and I'll be happy to look deeper into things for you.

Thanks.

Re: When support ipv6 with /64 prefix?

Jeff — Tue, 12 Oct 2021 20:21:42 GMT

Hi, LukewarmMilk.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Re: When support ipv6 with /64 prefix?

LukewarmMilk — Wed, 13 Oct 2021 08:37:07 GMT

Thanks for reply,

According to support page, the limitation of /64 prefix is only guest network. But it really need a prefix less than /64. If I can see the log or screenshot working with /64 prefix, I'm very happy. I beleave it is bug of nest wifi.

Re: When support ipv6 with /64 prefix?

Jeff — Wed, 13 Oct 2021 16:36:46 GMT

Hi, LukewarmMilk.

I appreciate what you need to get things working for you. I'm going to pass this along to an internal team and we can investigate if a bug is indeed causing this. I'll update you as soon as I know more.

Thanks.

Re: When support ipv6 with /64 prefix?

Jeff — Thu, 21 Oct 2021 18:42:27 GMT

Hey, LukewarmMilk.

I know it's been a while, but I wanted to check in and see if you were still having issues. We're trying to replicate the issue internally and we're discussing it here, but I didn't want to leave you hanging. For now, I don't have anything new to share, but was curious if your situation had changed at all.

Thanks.

Re: When support ipv6 with /64 prefix?

LukewarmMilk — Fri, 22 Oct 2021 12:47:31 GMT

Thanks for trying reproducing issues.

Yes I still have faced this trouble. I beleave Nest wifi will work fine ipv6 with just /64 prefix.

We can find same issue by Google search.

Re: When support ipv6 with /64 prefix?

Jeff — Fri, 22 Oct 2021 16:03:02 GMT

Hey, LukewarmMilk.

Thanks for following up and sharing your insight. I'll keep an eye on things as we go forward.

Thanks.

Re: When support ipv6 with /64 prefix?

Jeff — Fri, 19 Nov 2021 21:52:38 GMT

Hey, LukewarmMilk.

I know it's been a while since we touched on this. I was just curious to see if you were still having the same issues and to see if anything had changed at all in the situation. Let me know if you are still seeing the same issues.

Thanks.

Re: When support ipv6 with /64 prefix?

LukewarmMilk — Sat, 27 Nov 2021 16:03:59 GMT

Hi,

I still have issues and waiting new firmware with bugfix.

Re: When support ipv6 with /64 prefix?

Jeff — Mon, 29 Nov 2021 19:46:08 GMT

Hey, LukewarmMilk.

Hopefully that fix is coming soon in an update. Right now I don't have the info on a timeline for that, but I'll let you know if I do find out. Sorry this has been such a long process for you. Thanks for hanging in there.

Re: When support ipv6 with /64 prefix?

Jeff — Tue, 29 Mar 2022 20:31:25 GMT

Hi, LukewarmMilk.

I know it's been a while, but I do finally have news of an incoming firmware release. The update is actually rolling out now and will be to all devices before the end of April. There's nothing you need to do in order to get the update, it will download and install automatically. If you have any questions on this, let me know.

Thanks.

Re: When support ipv6 with /64 prefix?

Lukumilk — Tue, 29 Mar 2022 22:58:42 GMT

Thanks. I hope new firmware fix ipv6 issues.

Re: When support ipv6 with /64 prefix?

Jeff — Wed, 30 Mar 2022 17:30:57 GMT

Hey, Lukumilk.

I hope so too! I don't have all the details on the release, but it looks like there's a good bit of improvements in the firmware release.