topic Re: Which Add on Point to buy for existing setup in the USA in Nest Wifi

Which Add on Point to buy for existing setup in the USA

Ahorsesoul — Sat, 25 Mar 2023 01:12:57 GMT

I would like to add another Add on point to my system. No idea of how to tell which point to buy.

Wifi Router (H2E) has a MFG date of 9/2020 (09261J3AN0GQ23) and the point is dated 10/2019 (9A120EXBS08PUK). Does it matter if I buy a 2nd generation point?

Thanks

Re: Which Add on Point to buy for existing setup in the USA

David_K — Sat, 25 Mar 2023 15:50:49 GMT

There's a good comparison here:

Nest Wifi and Google Wifi products compared - Google Nest Help

Where did you buy your original units from?

Check which model you have first, then buy additional units of the same type. You need to buy your units from the same country, ideally the same retailer. This is because Nest Wifi is optimized to work best with specific Wi-Fi standards depending on where they are sold. If you don't buy units that are designed for the same country, it may not work as expected, or may not work at all.

Re: Which Add on Point to buy for existing setup in the USA

AbigailF — Tue, 28 Mar 2023 06:45:50 GMT

Hey folks,

Thanks for lending a hand, @David_K.
@Ahorsesoul, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

Re: Which Add on Point to buy for existing setup in the USA

Ahorsesoul — Thu, 30 Mar 2023 00:42:41 GMT

Still not sure which Nest WiFi add-on point to buy. I know to buy one that is made for the USA usage.

Re: Which Add on Point to buy for existing setup in the USA

AbigailF — Sun, 02 Apr 2023 00:02:30 GMT

Hi Ahorsesoul,

Both our Google Wifi and Google Nest Wifi points work with your current mesh system. Make sure you’re not getting the Google Nest Wifi Pro as it is not compatible with the previous versions. Let us know if you have other questions.

Best,
Abi

Re: Which Add on Point to buy for existing setup in the USA

Ahorsesoul — Thu, 30 Mar 2023 18:35:29 GMT

Thank you AbigailF for your to the point answer. I will go order one now.

Re: Which Add on Point to buy for existing setup in the USA

AbigailF — Sun, 02 Apr 2023 00:04:14 GMT

Hey Ahorsesoul,

I'm happy to hear I've answered your questions. I'd like to check in again in case you have any further questions or concerns. Feel free to reply to this thread and we’ll help you out.

Regards,
Abi

Re: Which Add on Point to buy for existing setup in the USA

LovelyM — Wed, 05 Apr 2023 21:23:51 GMT

Hello Ahorsesoul,

Buzzing in — how's it going? Do you still need our help?

Best,
Lovely

Re: Which Add on Point to buy for existing setup in the USA

LovelyM — Thu, 06 Apr 2023 21:40:55 GMT

Hi Ahorsesoul,

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Cheers,
Lovely