topic Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect in Nest Wifi

Nest Wifi connected to Netgear switch - TV and Playstation will not connect

darrindyson — Thu, 30 Mar 2023 02:22:01 GMT

My Samsung TV and Playstation 5 will not connect to the internet when wired in and going through a Netgear switch. The switch is unmanaged and this worked with both my old Nest Wifi and Orbi. This seems to be something that I read elsewhere on the forum and on the internet, but I don't see where this has been solved. I purchased a brand new switch because I thought the switch had died, however, same behavior. There is something wrong here and I'm hoping that someone can provide some guidance on this. These devices cost too much to have to constantly spend time factory resetting them just to get them to do basic networking.

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

olavrb — Fri, 31 Mar 2023 13:52:57 GMT

What exact switch? Brand and model. Even though it's unmanaged, and even though it worked with other equipment, it might have conflicting features.

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

AbigailF — Mon, 03 Apr 2023 03:15:45 GMT

Hey folks,

@olavrb, appreciate your helpful response.
@darrindyson, chiming in to ensure everything is good here. Have you had the chance to see olavrb's response? Let us know if you have any questions.

Best,
Abi

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

LovelyM — Thu, 06 Apr 2023 23:52:50 GMT

Hello darrindyson,

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.

Cheers,
Lovely

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

darrindyson — Fri, 07 Apr 2023 00:21:50 GMT

Linksys SE3800V2. I had the original Nest Wifi and it worked fine. Had eero WiFI and it worked as well. Was working fine initially and just stipped at some point.

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

AbigailF — Wed, 10 May 2023 02:39:38 GMT

Hey there folks,

Thanks for the help, @LovelyM.
@darrindyson, my apologies for the late reply. Could you try connecting your Samsung TV or Playstation 5 directly to your Nest Wifi Pro and check if the issue persists? I’d like to isolate the issue further. I’ll wait for your reply.

Regards,
Abi

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

LovelyM — Sat, 13 May 2023 15:30:29 GMT

Hi darrindyson,

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread.

Thanks,
Lovely

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

darrindyson — Sat, 13 May 2023 16:05:33 GMT

No I can't connect it directly. Even if that were to work, that wouldn't be ideal. It makes no sense that this just stopped working with no changes. I moved on an bought a different mesh wifi system. The performance and connecttivity issues just aren't worth continuing with this system.

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

AbigailF — Tue, 16 May 2023 03:07:03 GMT

Hello again darrindyson,

Thanks for the update. We're sad to see you go. If ever you change your mind, we're here to help.

Best,
Abi

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

LovelyM — Sat, 20 May 2023 00:29:40 GMT

Hi darrindyson,

I know it has been a while, but please inform me if you still need a helping hand.

Cheers,
Lovely

Re: Nest Wifi connected to Netgear switch - TV and Playstation will not connect

AbigailF — Sun, 21 May 2023 06:48:48 GMT

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,
Abi