topic Re: Connection to tv in Nest Wifi

Connection to tv

toshing — Fri, 14 Apr 2023 10:02:53 GMT

Had a power cut, since then home app says TV is offline, but tv is fine. Now my external speakers won't work

Re: Connection to tv

RXShorty — Fri, 14 Apr 2023 12:01:51 GMT

Hi @toshing

How is your TV connected? Does it has Android TV or are you using Chromecast?

Maybe removing the device and adding it again solves this issue.

Re: Connection to tv

Jeff — Mon, 17 Apr 2023 15:47:26 GMT

Hi toshing,

I just wanted to jump in real fast to see if you saw RXShorty's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Re: Connection to tv

Jeff — Thu, 20 Apr 2023 16:26:00 GMT

Hey again toshing,

I just wanted to follow up once more to see if you were still needing some help here. If so, just let us know.

Thanks,
Jeff

Re: Connection to tv

Jeff — Fri, 21 Apr 2023 16:28:13 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Jeff