topic Re: Google Wi-Fi flashing then solid blue light cycle in Nest Wifi

Google Wi-Fi flashing then solid blue light cycle

Aaron2 — Mon, 15 May 2023 18:25:29 GMT

My Google Wi-Fi point is stuck in a cycle of flashing blue and solid blue lights. Can’t be found in Google home app.

context: I have two devices in my home- the main router and an extender. The main router works just fine but the other day I noticed the extender wasn’t on- the power supply isn’t functional. I don’t know how long ago it was last on so I found another power supply but it wasnt connecting to the network. I then tried factory resetting through the app and now it won’t show up in app to connect and is stuck in this endless cycle. Any thoughts?

Re: Google Wi-Fi flashing then solid blue light cycle

RXShorty — Mon, 15 May 2023 18:44:36 GMT

Hi @Aaron2

According to THIS support page it means the device is factory resetting it self and is ready for set up.
Maybe worth a shot trying to set the device up like new. 😊

Re: Google Wi-Fi flashing then solid blue light cycle

Aaron2 — Mon, 15 May 2023 19:50:06 GMT

Thanks for answering @RXShorty. To clarify when it blinks it’s a fast flash- not the slow pulse that I think indicates readiness for set up. It’s been in this cycle for days now. Still won’t show up in the app for connection.

Re: Google Wi-Fi flashing then solid blue light cycle

RXShorty — Mon, 15 May 2023 19:53:04 GMT

Hi @Aaron2

Maybe worth a shot doing a factory reset and set it up like new.

Re: Google Wi-Fi flashing then solid blue light cycle

Aaron2 — Mon, 15 May 2023 21:03:04 GMT

Turns out it was a power supply issue. The temporary cord I was using wasn’t a Google product. I fixed the original cord and after plugging it back in- everything worked just fine.

Re: Google Wi-Fi flashing then solid blue light cycle

RXShorty — Mon, 15 May 2023 21:09:05 GMT

Hi @Aaron2

Thanks for sharing the solution and glad it is resolved! 😊

Re: Google Wi-Fi flashing then solid blue light cycle

AbigailF — Tue, 23 May 2023 03:39:07 GMT

Hey folks,

Thanks for lending a hand, @RXShorty.
@Aaron2, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Abi

Re: Google Wi-Fi flashing then solid blue light cycle

LovelyM — Fri, 26 May 2023 15:26:39 GMT

Hello Aaron2,

We want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.

Regards,
Lovely

Re: Google Wi-Fi flashing then solid blue light cycle

LovelyM — Sat, 27 May 2023 16:05:23 GMT

Hi again Aaron2,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Cheers,
Lovely