topic Re: I need to restart my network daily in Nest Wifi

I need to restart my network daily

raffakele — Mon, 15 May 2023 17:41:46 GMT

I am having major issues with the wifi. I have a 500Mbps Download and Upload that works perfectly using ethernet. My phone, iPad, and all the other devices once a day get super slow and I can't do anything unless I restart the network (if I ran a speed test it says it is going 1Mbps or so..) anyone else experiencing this issue?

Re: I need to restart my network daily

aced411 — Mon, 15 May 2023 23:59:53 GMT

I seem to have narrowed it down to the placement of my point. Even though the mesh connection was "great", it was delivering crap speeds. I figured this out by unplugging it. I ended up moving the point closer to the other router and so far my speeds are great. Fingers crossed.

Re: I need to restart my network daily

Jeff — Fri, 19 May 2023 18:20:09 GMT

Hi raffakele,

I just wanted to jump in real fast to see if you saw aced411's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

Re: I need to restart my network daily

aced411 — Tue, 23 May 2023 17:54:10 GMT

Well, it finally happened again after a week of stability. What happens is the device changes to 2.4Ghz, and once that happens my speed is extremely slow (0-70kb). I was able to workaround the issue on some devices by forcing 5Ghz (not all devices allow that) but there is clearly some type of bug.

Re: I need to restart my network daily

Jeff — Wed, 31 May 2023 16:24:38 GMT

Thanks for adding your experience, aced411. Everything helps narrow down a cause.

raffakele, I'm just checking in again to see if you still need some input on this or to see if you're all sorted out now.

Thanks,
Jeff

Re: I need to restart my network daily

LovelyM — Sat, 03 Jun 2023 17:23:41 GMT

Hello raffakele,

I know it has been a while, but I wanted to ensure that everything is covered on your end. Please inform me if you still need a helping hand.

Kind regards,
Lovely

Re: I need to restart my network daily

Dan_A — Sun, 04 Jun 2023 19:25:03 GMT

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Best regards,

Dan