topic Re: Offline notifications in Nest Wifi

Offline notifications

PaulJ3 — Thu, 20 Apr 2023 12:20:46 GMT

Can google Wi-Fi hubs send notifications via iPhone app or email if they go offline?

it seems to suggest lost connection notification in the settings but I’ve tested this by turning devices off and I don’t get notified?

Re: Offline notifications

AbigailF — Wed, 03 May 2023 02:46:04 GMT

Hi PaulJ3,

Thanks for posting and my apologies for the late reply. Yes, you should be able to. Here’s how:

Open your Google Home app.
Tap on the Wifi icon > Settings (gear icon on top right corner) of the screen.
Scroll down then tap Notification settings.
Toggle ‘Lost connection’ option on.

Let me know if you encounter any issues with the steps.

Best,
Abi

Re: Offline notifications

AbigailF — Sun, 07 May 2023 06:40:08 GMT

Hey there,

I'm just checking in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions ― we'd love to help.

Regards,
Abi

Re: Offline notifications

PaulJ3 — Sun, 07 May 2023 07:54:46 GMT

No found setting as you described, thank you

Re: Offline notifications

AbigailF — Sun, 21 May 2023 06:15:30 GMT

Hello again PaulJ3,

Thanks for the update. Could you show us a screenshot of your Google Home app and the specific setting that isn't showing on your end? I'll wait for your update.

Cheers,
Abi

Re: Offline notifications

AbigailF — Wed, 24 May 2023 22:27:36 GMT

Hi again,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Thanks,
Abi

Re: Offline notifications

LovelyM — Fri, 26 May 2023 16:23:21 GMT

Hey PaulJ3,

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Best regards,
Lovely