topic Re: Most Recent Google Nest Wifi Firmware Version? in Nest Wifi

Most Recent Google Nest Wifi Firmware Version?

AudreyR — Thu, 22 Jun 2023 00:56:39 GMT

Hello,

Does anyone know if 14150.376.32 is still the most recent firmware version for the Google Nest Wifi (I have model H2D)?

I've experienced intermittent connectivity issues where my wifi will randomly shut off or become very slow, and I understand others have experienced similar issues since this firmware update. I also have a wifi point (model H2E) which is on version 1.56.315675, for what it's worth.

I know everything's supposed to upgrade automatically when Google releases new versions, but I also know that doesn't always happen and would rather not go through a factory reset just to find out.

I'm just wondering if there's a newer version out yet, or if Google's working on resolving the issues brought up by so many people with version 14150.376.32?

If anyone has any information they'd be able to share, I'd greatly appreciate it.

Thank you!

Re: Most Recent Google Nest Wifi Firmware Version?

olavrb — Thu, 22 Jun 2023 08:04:00 GMT

Here is the official info on firmware versions:

https://support.google.com/googlenest/topic/6318633?hl=en

Re: Most Recent Google Nest Wifi Firmware Version?

Alex_S — Sun, 25 Jun 2023 21:45:40 GMT

Hi everyone,

Thanks for the help here, @olavrb.

@AudreyR, your Google Nest Wifi router and Google Nest Wifi point’s firmware versions are the recent one. I’m sorry to know about your WiFi connectivity — let’s further look into it.

Kindly provide the information below:

Are you experiencing intermittent connectivity on all your devices, wired and wireless?
What are the troubleshooting steps you’ve done?
Are you using a modem and router combo?
What’s the color of the light on the Google Nest Wifi router (and point) whenever the connection drops?

I’ll look forward to your response.

Regards,
Alex

Re: Most Recent Google Nest Wifi Firmware Version?

cseisner — Mon, 26 Jun 2023 15:50:27 GMT

We have a similar problem. We have an xfinity gateway and an ethernet connected Google mesh with the connected point and two other points. The Google wifi is unstable - it comes and goes randomly. We are exceedingly frustrated with the google mesh products. The xfinity gateway wifi seems to be more stable, but does not reach as far. This is why we got the google mesh points. Both wifi's run simultaneously. Any suggestions?

Re: Most Recent Google Nest Wifi Firmware Version?

Alex_S — Mon, 26 Jun 2023 22:03:40 GMT

Hi cseisner,

For us to further isolate this, can you also provide the other information asked above?

Thanks,
Alex

Re: Most Recent Google Nest Wifi Firmware Version?

Alex_S — Thu, 29 Jun 2023 22:09:04 GMT

Hi there,

@AudreyR @cseisner, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having trouble from here, as I would be happy to take a closer look and assist you further.

Best,
Alex

Re: Most Recent Google Nest Wifi Firmware Version?

LovelyM — Fri, 30 Jun 2023 22:54:44 GMT

Hello folks,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Thanks,
Lovely