topic Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING in Nest Wifi

GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

DeannaD — Fri, 04 Aug 2023 13:12:30 GMT

Several times I was awakened by the Wi-Fi point in my bedroom either flashing white and ringing like a call or flashing red and making a siren sound. When I unplugged the one in my bedroom, several nights later the hallway point started flashing with a siren sound.

I have nothing connected to my Wi-Fi points other than the router. I have disabled the speakers now but nothing explains what made those sounds happen. Was someone connecting to my points from somewhere? I have a video of the white flashing and ringing and a sound clip of the siren when I was awakened at 1 am but I’m unable to upload videos here.

Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

LovelyM — Wed, 09 Aug 2023 05:19:25 GMT

Hello DeannaD,

Thanks for posting here in the Community.

If you haven't already, please factory reset your Google Nest Wifi point and set it up again. Observe the unit and check if the issue remains.

Let me know how it goes.

Best,
Lovely

Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

DeannaD — Wed, 09 Aug 2023 12:23:16 GMT

Hi, I did a reset and it did it a few nights after that. Do you know what would cause that issue? Is there a place I can send the video?

Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

LovelyM — Thu, 10 Aug 2023 03:52:48 GMT

Hi DeannaD,

I appreciate the update! This certainly hasn't been easy on you. Please fill out this form so we'll be able to give you the right level of help. Take a short video clip of the issue as well, so you can send it to us once our specialist contacts you over email.

Cheers,
Lovely

Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

LovelyM — Mon, 14 Aug 2023 23:07:08 GMT

Hey DeannaD,

Did you happen to get that form filled out? Let me know if you have questions about it.

Sincerely,
Lovely

Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

DeannaD — Tue, 15 Aug 2023 01:45:56 GMT

Hi, I did not receive the form. Please re - send.

Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

Kimy — Tue, 15 Aug 2023 02:32:47 GMT

Hi DeannaD,

Kindly click this link to fill it out. Let us know once you’re done so we can forward your form to our support team.

Thanks,

Kimy

Re: GOOGLE NEST WI-FI FLASHING WHITE AND RINGING

Kimy — Fri, 18 Aug 2023 04:24:56 GMT

Hi DeannaD,

We haven't received your form. Kindly fill it out so we can continue with the next step.

Regards,

Kimy