topic Re: Nest Wifi Pro keeps disconnecting every day in Nest Wifi

Nest Wifi Pro keeps disconnecting every day

SD1978 — Wed, 02 Nov 2022 11:45:50 GMT

I just purchased a 3 pack Nest Wifi Pro replacing my previous Google Wifi around 4 days back. Since then, every day (over night) it keeps getting disconnected. I have to unplug it and plug it back on to get it connected again. This never happened with the previous version of Google Wifi. What do I do? I schedule large data downloads/uploads during the night and if it disconnects, I have to start from scratch again.

Re: Nest Wifi Pro keeps disconnecting every day

markthesalami — Wed, 02 Nov 2022 14:09:28 GMT

Yeah unfortunately you are not the only one. This thing is junk and Google has been completely silent.

Re: Nest Wifi Pro keeps disconnecting every day

Tonycdh — Wed, 02 Nov 2022 20:31:19 GMT

I had that problem with the nest wifi i just replaced. Both of my points would disconnect constantly and had to always reset them. I haven't had that problem with the pro yet... I hope I don't.

Re: Nest Wifi Pro keeps disconnecting every day

pdaniell — Thu, 03 Nov 2022 12:36:47 GMT

Same thing happening to me with my new Nest Wifi Pro. I have to power cycle the primary router to bring it back. There are at least a couple of other topics on this issue.

Re: Nest Wifi Pro keeps disconnecting every day

CMcL — Fri, 04 Nov 2022 04:24:14 GMT

Same thing is happening to me after upgrading from the first gen google Wi-Fi to the nest pro, nearly every day it goes down despite my spectrum internet being fully up and connected.

Re: Nest Wifi Pro keeps disconnecting every day

Jhonleanmel — Mon, 07 Nov 2022 19:49:24 GMT

Hi everyone,

Appreciate you flagging this in the community. We've made the appropriate teams aware of this, and they're working on it. In the meantime, feel free to add your report in the comments below and stay tuned to this thread for updates.

Best,

Mel

Re: Nest Wifi Pro keeps disconnecting every day

Hersh — Wed, 11 Jan 2023 00:49:20 GMT

Same here too, whats the status in the bug?

Re: Nest Wifi Pro keeps disconnecting every day

JeffreyLA33 — Sat, 14 Jan 2023 20:51:57 GMT

I’m having the same issues and it’s very annoying! Our google nest wifi mesh was working fine until about a month ago. Now it drops the connection 4 or 5 times a day. I’ve tried everything including resetting all the devices to factory setting and restarting from scratch. I’m ready to buy something else. Help!

Re: Nest Wifi Pro keeps disconnecting every day

Erskin19 — Wed, 25 Jan 2023 07:09:19 GMT

Same thing here. Our nest wifi pro points keep disconnecting this month. Multiple times daily.

Re: Nest Wifi Pro keeps disconnecting every day

JeffreyLA33 — Wed, 25 Jan 2023 14:02:25 GMT

@Jhonleanmel Any updated on this? It’s most annoying.

Re: Nest Wifi Pro keeps disconnecting every day

MikeNestNest — Thu, 02 Feb 2023 19:33:15 GMT

Just jumping on the pile.. this is happening to me too..

Re: Nest Wifi Pro keeps disconnecting every day

xia3883 — Wed, 08 Feb 2023 00:26:27 GMT

Same here. I have stop buying Google hardware products due to their product just don't have the longevity. Last just enough to pass the warranty period. Specifically their wifi products. It seems either their software or their hardware is not tested well.

Re: Nest Wifi Pro keeps disconnecting every day

Jeremy79 — Fri, 17 Feb 2023 14:42:28 GMT

Ive had the same issue with my Google wifi. Unfortunately my Nest cameras do the same thing

Re: Nest Wifi Pro keeps disconnecting every day

Jeremy79 — Fri, 17 Feb 2023 14:43:55 GMT

yeah I will be switching to something else soon. Same deal with my cameras

Re: Nest Wifi Pro keeps disconnecting every day

Urso — Fri, 24 Feb 2023 21:17:34 GMT

Same thing here! I have 4 Pro nests and every night they disconnect. Some appliances connected to it like wifi sockets, lights, etc, lose connection and then I need to turn off the main energy router and turn it on again to get back to normal. We need Google to fix this. I switched from the old Nest Wifi to the Nest Wifi Pro believing I would have a better experience, but I am disappointed.

Re: Nest Wifi Pro keeps disconnecting every day

Rabringmann — Mon, 20 Mar 2023 04:50:23 GMT

Is google/nest going to successfully fix this. I have 4 wifi pros and am losing connection to them many times a day and the network is shutting down multiple times a day for 30 minutes. I will be returning to Costco if I don't get resolution in a week

Re: Nest Wifi Pro keeps disconnecting every day

dynamikus — Tue, 21 Mar 2023 11:34:31 GMT

Same problem here. I have to unplug Google nest wifi every day 2-3 time a day.

Re: Nest Wifi Pro keeps disconnecting every day

Cc23 — Thu, 06 Apr 2023 05:22:21 GMT

I’ve been having the same issue for a couple weeks. My wifi disconnects at 10:00 on the dot every night. I haven’t been able to figure out why or how to fix it. Based on the history it goes offline for 4 hours.

Re: Nest Wifi Pro keeps disconnecting every day

xia3883 — Thu, 06 Apr 2023 16:40:27 GMT

I had the issue in early Feb this year. My solution was to buy a set of Tp-link mesh home network and setup duel networks at home. If one down, the other will pickup automatically. This solved my issue. I guess better to have a fail-over setup at home 😅.

Re: Nest Wifi Pro keeps disconnecting every day

MikeNestNest — Thu, 06 Apr 2023 17:00:54 GMT

From my very cursory research this seems to me to be a problem with heat dissipation..

Not only does a far away point start to exhibit very high latency with moderate throughput, but the device regularly runs extremely hot..